composite door problems after company gone into liquidation!

Madhamster

I had a composite door fitted in 2012 and it never "sat right" in the frame. The company who fitted it came out a couple of times to adjust it but in 2013 they went into liquidation

Over the last couple of years the door has become more crooked in its frame so you have to slam it to close it and know the "knack" to be able to lock it!

Ive had a couple of window repair companies out who have said only option is a new door as its a product of poor fitting.

Is it possible to take out and refit a composite door!? Is there any guarantees for people who's company's have gone bump? I tried fensa they said they only deal with manufacturers faults. I feel that I've been left out high and dry with nowhere to turn....a 3 year old door that cost over £1000 but needs replacing!?! There must be other options

Furts

If you know who the manufacturer is then you may be able to get after sales support from them. With regards costs that would be between you and them. Some companies in the building industry are FOC so it is worth enquiring.

wealdroam

Madhamster wrote: »

I had a composite door fitted in 2012 and it never "sat right" in the frame. The company who fitted it came out a couple of times to adjust it but in 2013 they went into liquidation

Over the last couple of years the door has become more crooked in its frame so you have to slam it to close it and know the "knack" to be able to lock it!

Ive had a couple of window repair companies out who have said only option is a new door as its a product of poor fitting.

Is it possible to take out and refit a composite door!? Is there any guarantees for people who's company's have gone bump? I tried fensa they said they only deal with manufacturers faults. I feel that I've been left out high and dry with nowhere to turn....a 3 year old door that cost over £1000 but needs replacing!?! There must be other options

Did you use credit for the purchase?
Maybe a credit card or some other form of credit?
If so, have a read of MSE's Section 75 article.

richy999

New doors do drop over time. Perhaps the firm fitting it didn't align it properly in the 1st place. You could get someone in to try adjusting it.

On the other hand, it could be that the frame wasn't put in square, in which case I can't see why it couldn't be removed, squared/shimmed up and put back in.

It might be a hundred quid or so for someones time but it's a gamble I would take against shelling out another £1000 for new door and frame.