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Bloor homes trying to retract our accepted offer!!
Nat04
Posts: 3 Newbie
Hi everyone
Newbie here hoping someone may have some advice!
2 weeks ago my partner and I made an offer to Bloor Homes on a new built. The house was on the market for £219,950 and we offered £209.950 which was accepted. The deal also includes all white goods, they pay our stamp duty and contribute to the solicitor fees.
We signed the reservation form and paid our deposit, happy days! Mortgage advisor and solicitors were instructed and everything was going smoothly.
Then nearly 2 weeks later we received a call from the sales advisor telling us that the paper work had gone through to the MD who has rejected the deal and they now want to retract!
I had read the consumer code, which clearly states they can not cancel reservation once we have the signed form and told them this. The poor sales lady was really upset and so I asked for the name and number of the Sales Director.
Once speaking to a very rude woman and telling her again they I had read the consumer code, we were told the lowest they could do was 214k and we pay the stamp duty. We declined and then they offered again this time that we can keep the price but that we have to pay our stamp duty.
We declined again, asking them to honour the signed agreement that we have and are now waiting for them to get back to us.
Has anyone ever experienced anything like this?
My worry is now that they will delay the sale, as the reservation form only lasts for 28 days!
Any advice would be very gratefully received!!
x
Newbie here hoping someone may have some advice!
2 weeks ago my partner and I made an offer to Bloor Homes on a new built. The house was on the market for £219,950 and we offered £209.950 which was accepted. The deal also includes all white goods, they pay our stamp duty and contribute to the solicitor fees.
We signed the reservation form and paid our deposit, happy days! Mortgage advisor and solicitors were instructed and everything was going smoothly.
Then nearly 2 weeks later we received a call from the sales advisor telling us that the paper work had gone through to the MD who has rejected the deal and they now want to retract!
I had read the consumer code, which clearly states they can not cancel reservation once we have the signed form and told them this. The poor sales lady was really upset and so I asked for the name and number of the Sales Director.
Once speaking to a very rude woman and telling her again they I had read the consumer code, we were told the lowest they could do was 214k and we pay the stamp duty. We declined and then they offered again this time that we can keep the price but that we have to pay our stamp duty.
We declined again, asking them to honour the signed agreement that we have and are now waiting for them to get back to us.
Has anyone ever experienced anything like this?
My worry is now that they will delay the sale, as the reservation form only lasts for 28 days!
Any advice would be very gratefully received!!
x
0
Comments
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Sounds like Bloor to me. Lovely houses, but rude sales people.0
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Are you using a solicitor recommended by, or in any other way connected to, Bloor? If not, run it past him.0
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Thank you for the replies.
Yes we are using the solicitor they recommended. Our mortgage advisor (independent to them) thought it was the best way to get it all done within 28 days.
x0 -
Then far be it for me to suggest your solicitor may not advise you of all your rights in such a situation...0
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Dear Bloor,
In response to your request to materially change signed agreement, after due consideration we will allow you to withdraw from your obligations under the following circumstances:
1) You agree to release us from all signed obligations, terms and special considerations.
2) You refund in full all monies paid by us to your company.
3) You pay us for all investments we have made on this purchase (solicitor fees, surveys .e.t.c.) total: £x,xxx
4) You pay us compensation in respect to our lost time, investments, interest and heartache due to losing your wonderful product of no less than £10,000
Should this option not be acceptable, we look forward to your completion of all your obligations signed by your company in the timeframe you have specified in the contract.1 -
Thank you Puzzled Dave.
They had promised to call us yesterday, after they said speaking to their solicitors. No call! I tried to call them today and got no response.
So perhaps an email to the Sales Director with the above is our next option!0 -
Don't email, write, pen and paper kind of writing. It's still worth running by your solicitor, they still have an obligation to act in your best interest, worst case, you find out where their loyalties lay and know not to use them again if the sale does fall through...0
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Consumer code for builders is not worth the pdf it is written in!0
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