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Definition of 'Minimum Payment' for Credit Card

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Comments

  • pennypincher3562
    pennypincher3562 Posts: 2,229 Forumite
    Part of the Furniture
    edited 30 August 2015 at 10:21PM
    boo_star wrote: »

    You mention losses due to not doing a balance transfer but what were you expecting to happen if they kept it at your previous minimum payment?

    There were various options available to me when I initially phoned. For example a relative said I could have transferred the balance on to their card. However, since I was led to believe that the payments would not increase from £30 a month, I chose just to 'stick with it.'

    I appreciate that by sticking with it, I'd still be accruing interest, however £30 instalments are easier to pay than £80, especially during a temporary period when cash is in short supply at my end.

    Cheers
    PennyPincher3562
  • zerog
    zerog Posts: 2,478 Forumite
    A customer phoned to ask a question. The staff member answered incorrectly. This is worthy of a complaint.

    If shareholders feel that making monetary goodwill gestures is inappropriate for the bottom line of a company then they should raise this at shareholder meetings and threaten to change the management. That will teach them.
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