We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Capital One Application

Hi all, am new here so going to be looking around for some help in managing my finances a bit better.

Anyway, I applied for a credit card through Capital One over a week ago now. I was pre-approved when I checked my eligibility so I applied for it and was told at the end I was accepted for £500 credit limit. and my pin code and card would arrive shortly. Since then I've had no emails, no pin and no card. Do they usually take over a week to send these out? I expected my pin through within 3-4 working days but still nothing.

Hope you guys can help me out here. Thanks a lot :)

Comments

  • bell123321
    bell123321 Posts: 187 Forumite
    I got nothing either until pin arrived took just over a week.
  • BlueEyedGirl
    BlueEyedGirl Posts: 1,753 Forumite
    Debt-free and Proud! I've been Money Tipped!
    I applied last week for one for my dad. Last Sunday actually. We got the PIN by Wednesday and the card came Saturday. Also got a confirmation email with password for online account around Tuesday / Wednesday.
  • owlet
    owlet Posts: 1,510 Forumite
    Part of the Furniture Combo Breaker
    Mine took ages to come through but if you are concerned then give them a ring .
    SPC 8 (2015) #485 TOTAL: £334.65
    SPC 9 (2016) #485 TOTAL £84
    SPC 10 (2017) # 485 TOTAL: £464.80
    SPC 11 (2018) #485
  • Kim_13
    Kim_13 Posts: 4,443 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I had an email prompting me to set up my online account before my card and pin arrived. I'd give it a couple more days and then call them.
  • So it seems to be mixed. I suppose I should trust them to send them out this week as it did say they are on the way. If there was any issues with the application they would have maybe tried to contact me. I'll see what happens this week before I call them. Cheers folks.
  • tomxlisa
    tomxlisa Posts: 585 Forumite
    Tenth Anniversary 500 Posts Name Dropper Combo Breaker
    Not sure why you don't just give them a quick call to see what's happening, least then you will know where you stand instead of just guessing.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.3K Banking & Borrowing
  • 254.7K Reduce Debt & Boost Income
  • 455.9K Spending & Discounts
  • 248K Work, Benefits & Business
  • 605.2K Mortgages, Homes & Bills
  • 178.9K Life & Family
  • 263K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.