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lost instillation cd

i have had to have my computer hard drive wiped and everything re-installed,(i think??:confused: thats what happened)THANKS TO AOL!! and i can't get my mp3 player to be recognised now. i need to reinstall the softwear but have lost the disk.

how can i get another disk? ive emailed creative but had no reply and ive looked on ebay. is it possible to get another disc? its a creative zen microphoto.

any body got any ideas??-or a spare copy of the disc??;)
susiesue
Julius Caesar, and the roman empire, couldn't conquer the blue sky
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Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Why don't you simply download the driver from their website here.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • susiesue_2
    susiesue_2 Posts: 291 Forumite
    i have tried this but couldn't get it to work. the computer says my mp3 player needs to be connected-i connect it and it still doesn't recognise it. :confused:
    susiesue
    Julius Caesar, and the roman empire, couldn't conquer the blue sky
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Did you install the driver before connecting the MP3 player?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • sorry don't no what that means? im not very techinacal im afraid. i have lost the cd that came with the mp3 player did install it but its gone now when the man repaired my computer.
    susiesue
    Julius Caesar, and the roman empire, couldn't conquer the blue sky
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Drivers usually need to be installed before connecting the device to the computer.

    1. Install the driver.
    2. Connect the device and it should then be recognised.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • is that link the driver then? i will try again. thanks.
    susiesue
    Julius Caesar, and the roman empire, couldn't conquer the blue sky
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Yes but if you do not have XP, you will have to select a different driver on their website.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • i have got XP. i really don't know why its not working. i load the softwear from the site ok, try and run it but get the msg. box connect your palyer-so i do that and then nothing. ill email them again for a cd. thanks for replying. im at work now so replying covertly!!
    susiesue
    Julius Caesar, and the roman empire, couldn't conquer the blue sky
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    This webpage may be helpful.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • susiesue_2
    susiesue_2 Posts: 291 Forumite
    ill try that when i get home. let you no how i get on. ; )
    susiesue
    Julius Caesar, and the roman empire, couldn't conquer the blue sky
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