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Strange thing happened with NatWest

Went to an appointment at my local NatWest branch the other day to request a student account. I already have a current account with them (select platinum) with an arranged overdraft of £250.

I told the advisor I would like to keep my current account AND have a student account. She said this was OK and proceeded with the application.

Went through the rigmarole of the whole process before being told I was declined for the account but could still open a savings account if I wanted. I said no and left.

A few days later I logged into my NatWest Online Banking and requested to "upgrade" the account and to my surprise it has been successful. I now have a student account with NatWest.

Rejected in person, accepted online.

Is this common? What happened?

Comments

  • Presumably because in branch you were trying to keep your current account and open a student one, whereas online it's just upgraded your current account to one student one?
  • Why did you want to keep two, out of interest? Isn't the student overdraft interest-free?
    Grateful to finally be debt free!
This discussion has been closed.
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