Transfer to fixed bond account by mistake

mastersb

Hi, I was trying to transfer into my eSavings account and transfer the funds twice by mistake to the fixed bond account, and now I can't transfer them back . Tried calling the online help desk but they can't help!

PS: Its Lloyds accounts

Pleas help! What can I do now?

ChesterDog

The online banking number is really just for technical problems and so on.

You need to call the number for account issues:


0345 300 0000

or 01733 347 007

I think this is also their Telephone Banking number and is automated, but you ought to be able to speak to someone if you follow the menus.

alanq

OP started a thread on the Budgeting & Bank Accounts forum on the same subject, soon after opening this thread.
https://forums.moneysavingexpert.com/discussion/5309947

mastersb

Got it sorted out thanks! Went to local lloyds branch, they first were saying its not possible. I had to argue with them and then they asked a local manager, who signed the form and the funds are back!!

Thanks