We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Leaving EA before signing contract?

Hi there, first time house seller and in bit of a pickle!

Had a few valuations, checked out their websites, went with an EA that is pretty much dominating our area and price bracket, low-ish fees.

Have NOT signed anything, have emails proving that nothing has been signed.

They have put up the 'for sale' sign, taken photos and put these online but nothing further yet.

I have BIG doubts about them and want out if possible. Spelling mistakes throughout the listing (even after correcting them when I mentioned it) and generally a lack of details, the EA forgetting things like the CONTRACT for me to sign, trying to charge me their 'special price' - over double what I have now booked- for the Energy Report. I'm just generally very uneasy about how everything has gone so far and am worried I've made a huge mistake!

Any advice would be very appreciated.
Grocery Challenge - January 2015 - £0/£150


NSD January - 0/20

Comments

  • Guest101
    Guest101 Posts: 15,764 Forumite
    Hi there, first time house seller and in bit of a pickle!

    Had a few valuations, checked out their websites, went with an EA that is pretty much dominating our area and price bracket, low-ish fees.

    Have NOT signed anything, have emails proving that nothing has been signed.

    They have put up the 'for sale' sign, taken photos and put these online but nothing further yet.

    I have BIG doubts about them and want out if possible. Spelling mistakes throughout the listing (even after correcting them when I mentioned it) and generally a lack of details, the EA forgetting things like the CONTRACT for me to sign, trying to charge me their 'special price' - over double what I have now booked- for the Energy Report. I'm just generally very uneasy about how everything has gone so far and am worried I've made a huge mistake!

    Any advice would be very appreciated.

    Well if you have not signed anything, then the record of terms is obviously non existant.

    Therefore you should give notice to terminate their services.
  • mrginge
    mrginge Posts: 4,843 Forumite
    Well without knowing what information has been provided to the OP that would be a foolish suggestion guest101.

    OP - you clearly have a contract with them, regardless of a signature on a piece of paper. The terms of it may be open to discussion, however if for example they have given you some general marketing spiel that contains notification of a minimum marketing period or fees, then you would be hard pressed to argue that you aren't bound by that.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    mrginge wrote: »
    Well without knowing what information has been provided to the OP that would be a foolish suggestion guest101.

    OP - you clearly have a contract with them, regardless of a signature on a piece of paper. The terms of it may be open to discussion, however if for example they have given you some general marketing spiel that contains notification of a minimum marketing period or fees, then you would be hard pressed to argue that you aren't bound by that.

    Without an agreed or signed contract, the estate agent is going to find it difficult to enforce any terms and conditions they might believe are applicable.

    I disagree, if they have given the OP general marketing information, those are suggested terms. Has the OP accepted those terms? Neither one of us knows. The reason for contracts is to set down negotiated and agreed terms and conditions for services in exchange for payment.

    In lieu of such a document, the logical steps apply. There is a contract ( i dont disagree with this), but the terms are not set down.

    Now the OP hasnt stated what the emails say. If they say, we will market it for £X with no duration, and no cancellation terms - then the default position would be in favour of the consumer (IE it is possible to cancel given reasonable notice).

    I dont appreciate my suggestion being called foolish. The OP writes to give notice, the agents respond with their 'term', realise their mistake in not having a signed contract and instead of having a battle with their principal, they void the contract.
  • mrginge
    mrginge Posts: 4,843 Forumite
    your suggestion is foolish because you have zero understanding of what the OP has agreed to.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Write a short letter thanking them for their interest in representing you in your sale but you have decided not to proceed.

    Don't give a reason or add anything more.

    They will either

    * respond by acknowledging your letter, and you can move on
    * respond claiming you are tied in (ie by a verbal agreement as mrging suggests may be possible, though which you could dispute as/when this happens)
    * not respond at all and disappear.
  • eddddy
    eddddy Posts: 18,775 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It depends exactly what info you got (verbally and written) and when.

    What many EAs will do is give you a copy of their 'terms of business' when they look at your property.

    Then they phone a day or two later, and ask if you want to go ahead.

    If you say "yes", you would have implicitly agreed to the 'terms of business' they gave you. You don't need to sign the 'terms of business', or anything else, for the contract to exist.


    As G_M suggests, try telling the EA that you don't want them to market your property anymore, and see what they say.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.6K Banking & Borrowing
  • 254.8K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.2K Work, Benefits & Business
  • 605.7K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.