Genuine Excel GPEOL

traceynob

EXCEL IMAGINATION OF GENUINE PRE-ESTIMATE OF LOSS (GPEOL)
Step 1 PCN creation & issue £8.36
Step 2 1st appeals & challenges £12.68
Step 3 Basically reading & writing letters if motorist doesn’t play ball £32.92
Step 4 Notice to drivers and reminders £2.75
Step 5 Evidence packs for IAS £49.69
Step 6 Final reminder £2.72
Step 7 Debt recovery £14.94
Total £124.06

First thought, …what a crock……!

So seeing as I love a bit of maths, I thought I’d produce my own (probably more accurate) versions based on the following assumptions;

• Excel issue around 100,000 PCN’s a year
• Total cost of sales for 2014 were around £7,500,000, from a turnover of around
£12,500,000.
• Last year there were 1534 appeals through POPLA for Excel PCN’s before they jumped ship to IAS, so let’s say 2000 altogether. Half of these appeals were successful. These would cost £124.06 each according to Excel (see Step 7).
• Let’s also assume that maybe 3000 people did not appeal or pay. So these also possibly went to Step 7 but without the evidence pack, so cost £74.37 (Total – Step 5).
• Therefore around 95,000 PCN’s were not appealed and probably paid immediately. Costs were therefore £8.36 each according to Excel (see Step 1)

Loss Calculation Method 1 (easy way)
So even if all Excel do is issue PCN’s and have no other costs at all, this means the average cost per PCN is £75.00, far less than £124.00. So they must be telling porkies….But Excel apparently do lots of things other than issue PCN’s, such as providing and operating car parking facilities, consultancy, car park scheme design, security services, etc.

So…..say costs of issuing PCN’s is around 20% of total costs then the costs just for issuing PCN’s is £1,500,000. Based on 100,000 PCN’s a year this means average cost per PCN is £15.00. What a coincidence, this is just what normal people have worked out this is what it costs to issue a PCN.

Loss Calculation Method 2 (using Excel’s own figures)
95,000 PCNs that go to Step 1 and cost £8.36, total cost = £794,200
2000 PCNs that go to appeal and cost £124.06, total cost = £248,120
3000 PCNs that get ignored and cost £74.37, total cost = £223,110

So total cost for 100,000 PCNs = £1,265,430 or an average of £12.65. Seems pretty consistent with Method 1 so think we’re onto something here.

Income/profit calculation
95,000 people will have paid at least £60.00 each = £5,700,000
4500 (non-payers and appeal winners) people will have paid £0 (well done chaps)
1500 people (lost appeals) will have probably paid £100 each = 150,000

Total income = £5,850,000
Total costs = £1,500,000
Total profit = £4,350,000
Profit per PCN = £43.00

Shame they don’t invest this profit back into the industry, improving their signage, installing electronic barriers, making sure they follow the Parking Code? Oh, sorry, they would have to kiss goodbye to their profits then.

hoohoo

In the good old days when Excel were in the BPA they used to change their GPEOL explanation almost every month, mainly because POPLA always threw them out.

The Prankster has a collection here:
http://www.parking-prankster.com/excel-parking.html

Interestingly the cost of a POPLA pack was £62.80 while the cost of an IPC pack is now £49.69. Probably represents the fact that the IAS assessors will swallow any old rubbish, so there is no need to take care. Of course, we all know it does not really cost anything like that - it is all boilerplate paragraphs and autogenerated content.

Looks like all the other charges have changed too.

Last thought...what a crock....

traceynob

Using the same figures, it would only need around 35% of people to appeal or refuse to pay and the PC's will start making a loss. Hopefully due to forums like this, more and more people will do what I did, get an unfair ticket, fume at the injustice, do a bit of research and decide to fight back

Herzlos

traceynob wrote: »

EXCEL IMAGINATION OF GENUINE PRE-ESTIMATE OF LOSS (GPEOL)
Step 1 PCN creation & issue £8.36
Step 2 1st appeals & challenges £12.68
Step 3 Basically reading & writing letters if motorist doesn’t play ball £32.92
Step 4 Notice to drivers and reminders £2.75
Step 5 Evidence packs for IAS £49.69
Step 6 Final reminder £2.72
Step 7 Debt recovery £14.94
Total £124.06

Steps 2-7 don't apply to people who just pay, which is the vast majority, so not a GPEOL.

Steps 3 & 5 is part of running business (they have the staff hired specifically to do that, even if no infraction occurs or they pay up immediately), and largely blown out of proportion. No way to they spend 3 hours a pop on evidence packs.

Step 7 is bull as well, they won't pay anything for debt recovery - the debt collection agency will charge them a commission.

All of the estimates show the real loss to be about £8-15. However, that's in costs pursuing the loss. In almost all cases, there's no initial loss (overstays in free car parks) so no costs are valid. There's also the fact that Excel are only agents, and any alleged costs would be due to the land owner, who would then pay Excel for their services.

The figure they are aiming for is one they decided in a BPA meeting was as high as they could get away with, and the numbers are changed on a daily basis to try and meet it.