Quick question...

Katrin174

Long story short, the HMRC have sent me a large fine saying that last years tax money had not been paid. I did pay for it online through the HMRC website as instructed by a letter I had recieved from them.Unfortunately I cannot find any email reciepts from them but I have cleared out my email since then.

This transaction took place in march 2014 and appears on an old bank statement as card payment to HM Revenue and customs for £890 however the HMRC are saying they have no knowlege of this transaction and that unless I can give them account number that the money was sent to they cannot do anything and I will still have to paythe fine. This was a year ago and my online bank statements only go back 90 days.

Does anyone know how I could get this info and whether it is even possible to get that info from a payment made so long ago?

Advice would be really appreciated.

Kat.

jimjames

Have you spoken to your bank?

nearlyrich

If you speak to your bank they should be able to identify where the payment went to that would be your first port of call.. Good luck.

agrinnall

March 2014 is recent, banks need to keep customer data for at least 6 years (might be 7) and they should be able to provide details of the transaction in some form. If necessary ask for a Subject Access Request (you may be charged up to £10). Which bank is it?

InsideInsurance

How did you pay HMRC? By BACS/Faster Pay transfer or Debit card payment? By the sounds of it its the later?

You can ask your bank to confirm where the money went to but if its a debit card payment they wont have the reference number you keyed in which is what HMRC use to identify you.

Banks dont have a legal obligation to keep data for a set period of time however typically they will consider the law of limitations and keep it for 6 years (or 7 for a safety net) but some will be 6 years from the date of transaction and others may be from the date you cease to be a customer. Back in my banking days no electronic data was ever deleted from mainframe systems but the ability to recover it became hard when it was put on DAT tape in chronological order and moved offsite.

Kim_13

Your bank might charge a fee (I think mine would be £10) but they would have to provide a copy statement if requested. They might just give you any details in branch if you went in with ID and queried it.

Do you know if you paid it via the HMRC website with your debit card or through Faster Payment to their account? If the latter, you might be able to retrieve the sort code and account number from the payments section of your online banking. I have a list of previously used payees on mine (Nationwide.)