MSE News: 'I got £10k back for faulty car because I paid on credit card' 18 August 2015 at 12:38PM edited 8 September 2015 at 2:00PM in Consumer Rights 10 replies 2.3K views

Former_MSE_Paloma

A long-time MoneySaver was grateful he paid £300 of his £26,000 car on credit card - if not he could have lost the lot...

Read the full story:

'I got £10k back for faulty car because I paid on credit card'




Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

bod1467

Why use S75 against the card provider? Why not also (or instead) against the HP finance provider? They had a much greater financial stake in the purchase.

wealdroam

bod1467 wrote: »

Why use S75 against the card provider? Why not also (or instead) against the HP finance provider?

Probably because Hire Purchase agreements are not covered by Section 75 of The Consumer Credit Act.

minislim

well done Scott! definitely a fine example of "the customer always being right"

Now i advise. go buy a decent car!
and steer well clear of Vauxhalls in the future! everyone i know who's had one has had nothing but problems.

bod1467

wealdroam wrote: »

Probably because Hire Purchase agreements are not covered by Section 75 of The Consumer Credit Act.

Really? That's something I've learned ... I thought HP was finance, hence credit associated with the purchase, so covered by the Act.

Every day is a school day.

chanz4

Technically he didn't the finance company got the money, when you buy a car on finance its the finance company that buy it for you.

chanz4

A Halifax spokesperson says: "In accordance with Section 75 of the Consumer Credit Act, we were able to agree a payment to Mr Parsley of £25,711.95, less the sale of the vehicle but plus interest.


So what did he actually get....

Scott76

Finance was paid off in full in February so section 75 was the only option.

Scott76

I got back just under £26,700

Scott76

chanz4 wrote: »

Technically he didn't the finance company got the money, when you buy a car on finance its the finance company that buy it

I owned the car outright as I paid the finance off in full in February.

Kernow666

25k for a secondhand Astra what were you thinking