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Ppi

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Help !! I submitted a letter about my ppi I didn't have a reference number so sent my details and the dates which I found on my credit report as it was 20 years ago they returned a letter saying unless I provide the ref number there's nothing they can do . Is there anything else I can do xx

Comments

  • sun73
    sun73 Posts: 498 Forumite
    Part of the Furniture 100 Posts
    You could send a SAR to their Data Protection Officer with the £10 fee, as sometimes that department can dig a little deeper, by searching archives and uncover old account details. The address will be on the lender's website under" privacy".


    Is the credit report by Experian as I also found dates for a credit card I had from 1999 to 2003 on a old credit report, and was pleasantly surprised that when I phoned Experian they were able to give me the actual account number. It must have been a fluke that it had not been deleted, still worth a try.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Double posted by op.
  • Yes it was experian may give it a try nothing to loose xx
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