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Benson's for Beds - Cancellation

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  • ThumbRemote
    ThumbRemote Posts: 4,753 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    macman wrote: »
    No, they do not need to get you to agree to any terms at all-are you suggesting that each time a retailer makes a sale, they should have to read the customer the entire T&C's and make them agree each clause?

    Most sales in shops don't have any specific terms and conditions other than the law - contract law, sale of goods act etc. These don't need pointing out.
  • They were also in the wrong as they provided the refund due to the fact they have a 24 hour cancellation policy - something they failed to mention to us when we attempted to cancel less than 24 hours after placing the order.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That cancellation clause changes the whole scenario then, and was your get-out clause..
    No free lunch, and no free laptop ;)
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