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Should companies verbally tell you their %?

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So, my husband did a ppi claim through a claim company. They did not verbally tell him their percentage (39%!!!), but it was on the paper work he signed. I know it is his fault, so please no comments on that, but my question is, should they have told him on the phone?

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  • dunstonh
    dunstonh Posts: 119,697 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    They did not verbally tell him their percentage (39%!!!)

    Does your husband normally employ people without asking how much they will cost?
    Does your husband normally sign contracts without reading them?
    should they have told him on the phone?

    They are claims companies. They will tell you that the world is made of chocolate if it got you to sign up.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • That's really helpful, thanks for that!
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