XP and Adobe Flash Player

guy999

Pmartin86, thanks but its internet banking plus not the std version.
Can you confirm you are using this please?

bod1467

zaax wrote: »

Use http://www.ubuntu.com/ instead of XP

Was going to suggest similarly (a Linux distro), albeit perhaps Linux Mint.

Simongw

Spoke this morning with Aidan at 1st Direct digital helpdesk. Problem seems to be latest upgrade of Firefox (v 40.0.2). His only suggestion was to either use a different browser ("not our fault, gov") or delete ALL data from Firefox (Bookmarks, History, Cache, all Cookies) and try again. The latter seems a bit drastic. I am using FF on an iMac so tried Safari as my browser- and that was the only way I could access internet banking. Disappointing that they have known about this for many days but have neither told us nor come up with a fix.

Fightsback

Simongw wrote: »

Spoke this morning with Aidan at 1st Direct digital helpdesk. Problem seems to be latest upgrade of Firefox (v 40.0.2). His only suggestion was to either use a different browser ("not our fault, gov") or delete ALL data from Firefox (Bookmarks, History, Cache, all Cookies) and try again. The latter seems a bit drastic. I am using FF on an iMac so tried Safari as my browser- and that was the only way I could access internet banking. Disappointing that they have known about this for many days but have neither told us nor come up with a fix.

Or downgrade to the firefox ESR (extended support release) currently v38 :


Win:
https://download.mozilla.org/?product=firefox-38.2.0esr-SSL&os=win&lang=en-GB

Mac:
https://download.mozilla.org/?product=firefox-38.2.0esr-SSL&os=osx&lang=en-GB

bsod

why does internet banking require you to view a video, or use flash

esuhl

It might be worth running scans with MalwareBytes' Anti-Malware and adwCleaner to make sure your browser traffic isn't being modified by any malware.

https://www.malwarebytes.org/antimalware/
https://toolslib.net/downloads/viewdownload/1-adwcleaner/

zaax wrote: »

Use http://www.ubuntu.com/ instead of XP

Ubuntu is really bloated -- a more lightweight GNU/Linux distro would probably be better on such an old machine.

esuhl

Simongw wrote: »

Spoke this morning with Aidan at 1st Direct digital helpdesk. Problem seems to be latest upgrade of Firefox (v 40.0.2). His only suggestion was to either use a different browser ("not our fault, gov") or delete ALL data from Firefox (Bookmarks, History, Cache, all Cookies) and try again. The latter seems a bit drastic.

You don't need to delete your profile (bookmarks, history, etc.). You can simply create a new one for testing.

Just run "firefox -p" from a terminal window. This will load the profile manager and you can create/delete/rename profiles, and select which profile to use to start Firefox.