Sky Broadband

d18set

Am considering signing up to the Sky See, Speak, Surf packages but have heard rumours of the broadband being fairly slow due to poor bandwidth.

Has anyone any experience of this? We were attracted to Sky by the seemingly competitive price (currently subscribe to their TV package so little additional cost) but obviously it is only a good deal if it works well.

Would welcome any advice.

Cheers

espresso

Visit skyuser to see what other users think before deciding for yourself.

MercilessKiller

The bandwidth has nothing to do with it

It depends on things like your line quality, how far you are away from the exchange, whether your exchange supports ADSL MAX 2 and of course what speed you go for.

I'm paying £10 a month for the 16mb and unlimited usage. I only get 4mb in reality, BUT, thats fast enough for me and the extra money is really just for the unlimited usage bit!

If its you're first ADSL provider you'll be fine. If not it will take a good few weeks before your transferred over.. but thats the same with transferring ANY ADSL due to ISP's taking ages to do anything

But for what its worth, most people find it reliable. Don't forget people post mainly when there's something wrong right? I.e if 1,000,000 people had it, the majority of people that go on skyuser to post about problems, will do just that, and not post about how much it works normally

If you ever get a problem it means long calls to 0870 numbers (which is the same for the majority of ISP's these days). If you want very good customer services you need to pay for very good ISP's unforutnately these days.

The router sky provide is also a very good reliable router. The Netgear DG834GT. You may get some connection drop out problems which is a bug in the firmware. New firmware will be out soon to fix this anyway.

If you have any questions just ask. Dont forget, once you've signed up, if you ring them and say a friend (with sky) has referred you, you BOTH get £30 in M&S Vouchers (And it actually works!)

magic_pants

<quote>The bandwidth has nothing to do with it</quote>

Not stictly true. What can seriously limit your access is contention rates. Sky do appear to load up the number of users on your network segment to the point where it does impact on available bandwidth. Don;t forget that you may be offered 16Mb but that is 16Mb SHARED between a number of subscribers. The higher this is, the more traffic there is and, consequently, the more bandwidth is used (and the less for you!). I've had mixed reports on Sky. Some of my friends say it's great, others say it's awful. But it's very cheap so you get what you pay for I would venture!