BM Savings login issues?

nadias

Am I alone in having issues logging into BM?

It has happened a few times in the last week now. I get this message:

It was not possible to action your request. Please contact us on 0845 602 2828 to investigate this issue.

Does anybody else get this? I have on very few occasions logged in the morning without issue, it seems to be later in the evenings like now at 11PM I get this error most.

Thanks!

Ian011

Can't help you on your first question, but if you do have to call them try replacing 0845 with 0345 for an inclusive or cheaper call.

The FCA has recently published new regulations banning the use of 084, 087 and 09 numbers by banks and insurance companies from 26 October 2015.

talexuser

Just tried it, no problem.

nadias

Yes, it is working now. The issue seems to be particular to late evenings.

Ifts

I've had this happen to me a couple of times over the years and got the 'It was not possible to action your request. Please contact us on 0845 602 2828 to investigate this issue'.

On the odd occasion when it wouldn't let me login it was late in the evening, I knew the login details were correct so thought I would have to call BM. The next day before I called BM I tried to login again and it worked fine. The 2nd time I got the error message I just left it a while and tried later and it let me log in.

calypso_rhapsody

Logged in several times over last couple of days without an issue - though it was slow to load ..