Changing destination 19 days before departure, 2 days after booking

darrelljon

I booked a package holiday with Thomson on Sunday morning, looking into the destination on Monday evening. By today, I had a change of heart and wished to change the destination (or cancel). I was advised the terms and conditions state a 90% total charge for cancellations and a change of destination would not be possible. Changing the passenger names is possible before end of the week for £50 per passenger. ABTA don't seem to advise on changing the destination. Can anyone here offer any advice?

jackieblack

My advice? Do your research before booking next time

To slightly misquote: 'Book in haste, repent at leisure'

Your best option seems to be finding someone else to go and do the name change, but you may struggle with your timeframe and the fact that it's to somewhere you don't want to go to (if you don't want to go there, why would anyone else?)

stephb34

Can you change all the passengers names, usually one of the passengers names has to be one of the originals off the booking?

Westin

What have you booked?

It might not be that bad. Why not go on to some of the destination forums on Trip Advisor and see what's going on there. You might even enjoy yourself on holiday!

dawyldthing

I'd go and give it a try, might not be too bad in the end then go to the other place next year

Moto2

stephb34 wrote: »

Can you change all the passengers names, usually one of the passengers names has to be one of the originals off the booking?

Not sure with Thomson's but I changed all names (2) on a Thomas Cook flight last year

stephb34

Moto2 wrote: »

Not sure with Thomson's but I changed all names (2) on a Thomas Cook flight last year

Ooh you were lucky or maybe its because it was flight only that they let you, or perhaps you got someone at admin with a heart. Thomas cook are adamant that not all names can be changed, but maybe that's a package holiday.

Archergirl

Why have you changed your mind?
Where have you booked to go?

Hersetta

It is seen as a cancellation and subject probably to a 100% cancellation fee. If you had done it within 24hrs you could have cancelled as part of your cooling off period.


Why didn't you bother doing research before you booked? I find it crazy that anyone would book a holiday without doing this first.

Pollycat

Hersetta wrote: »

It is seen as a cancellation and subject probably to a 100% cancellation fee. If you had done it within 24hrs you could have cancelled as part of your cooling off period.

Why didn't you bother doing research before you booked? I find it crazy that anyone would book a holiday without doing this first.

Is there a cooling off period for holiday bookings?

Archergirl

Think we're wasting our time, no response from OP.