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Overpaying my Mobile Contract
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ameliafraser
Posts: 8 Forumite
Hi,
Not sure if I'm putting this in the right place.
I took out a new contract phone for my daughter in March 2015. I have today noticed that I have actually been overpaying the contract.
I took this contract out using the online chat (first time I've done it this way) and was advised the cost would be "£24.85 including VAT". To my knowledge this would mean a total of £24.85 as it is including not plus VAT. I have been paying a total of £35.50.
The reason I have just noticed is I have three contracts all of which come out at the same point so I've never really taken any notice to it.
I'm just wondering what you think, should I just write to them or call them to find out why?
Thanks
Not sure if I'm putting this in the right place.
I took out a new contract phone for my daughter in March 2015. I have today noticed that I have actually been overpaying the contract.
I took this contract out using the online chat (first time I've done it this way) and was advised the cost would be "£24.85 including VAT". To my knowledge this would mean a total of £24.85 as it is including not plus VAT. I have been paying a total of £35.50.
The reason I have just noticed is I have three contracts all of which come out at the same point so I've never really taken any notice to it.
I'm just wondering what you think, should I just write to them or call them to find out why?
Thanks
0
Comments
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£24.85 plus VAT is nothing like £35.50.
Why don't you just look at the bill to see how it's calculated?0 -
AS above look at the bill, you may well be using something over and above the contract.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Nope there are definitely no extra charges on the bill.
Nothing is used on it as have wifi connected and I have looked at the bill.
I will just call them.0 -
What phone is it? Is it split into contract amount vs phone repayment?0
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