WTC none payment

strong96

today is the first time ever had a problem but not had wtc paid in, contacted the bank they say there is nothing showing not had any letters from them,
did have a compliance letter in june as daughter was turning 19, spoke to them on phone, all docs sent immediately registered signed for by deadline of 2nd july, annual review was with it as thats what they told me to do, cant understand why its suddenly stopped with no warning, going to ring as soon as it opens but doesnt help me today when DD´s are coming out and i´ll get the charges

strong96

update, just rang them they sent letter out yesterday that i no longer get tax credit as daughter has now left college, now been told compliance sent me a letter 3 days ago which i never responded to so thats why its stopped,

wiltsguy_2

strong96 wrote: »

update, just rang them they sent letter out yesterday that i no longer get tax credit as daughter has now left college,

which is correct. Would of been nice to have been notified though.

wiltsguy_2

blondebubbles wrote: »

Payments only take a day or two to be stopped. Paperwork can take a couple of weeks in the post.

fair enough, i suppose you would have an idea that they would stop if your 19yr old had finished education anyway.

pcman1985

If its your first offence that the DDs have bounced, you should get the charges refunded provided you have been a good customer