The Sun free Legoland offer advice

izzysmum2007 · 28 July 2015 at 1:29AM

I wondered if anyone would know where I might be able to get some advice or help.

I signed up to the offer with The Sun, for 3 months membership and should have got 4 free tickets to legoland as part of the sign up offer.

I have been mucked around with them giving me a date but then not sending the tickets through, promised they would arrive in time only to tell me 2 days before that they were not coming. They then promised replacements but over a month later no one is telling me where they are.

Is there somewhere I can complain to in order to get some help with this? I have spoke to so many people at The Sun and each one assures me it is being dealt with but no one actually helps, I have even complained to a manager but no one will help and it is getting really frustrating now! If anyone knows where I can get some help with this it would be appreciated. I did wonder if the ASA may be able to help but unsure.

pinkshoes · 28 July 2015 at 7:15AM

Have you written to them rather than phoned?

bluenoseam · 28 July 2015 at 8:45AM

They have previous for it, they've mucked people around with these offers before to the stage where honestly I doubt you'll find many who'd recommend them.