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relevant or not?

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spotted this and wondered if it has a relevance to PPC's and debt collectors ?

Payday lender Cash Genie to pay £20m compensation


Unauthorised payments

The regulator, the FCA, said that "serious failings" by the lender included:
  • Unfair fees, such as the transfer charge when customers were passed to its sister debt collection firm - Twyford Developments, trading as Carter Forbes - when they defaulted. This fee was charged even though the company incurred no additional costs
full story ....


http://www.bbc.co.uk/news/business-33675522


Ralph:cool:
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