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Continuous Payment Authority Cancellation - Help Please!

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Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    boliston wrote: »
    If that is the case why do they always tell you that you must remember to contact people you pay monthly subscriptions to, such as Sky, with your NEW card details after loosing a card?

    This is very much a hit and miss affair.
    Some CPA's will go through on cards which expire years ago - some won't go through at all.

    Bear in mind your bank does not know who you have given an authority to debit - so you must keep your own records and act accordingly.
    The bank must take your instruction to cancel a CPA (But it must be a CPA not a one off payment) - once you have cancelled if a payment goes through they have to refund.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    boliston wrote: »
    If that is the case why do they always tell you that you must remember to contact people you pay monthly subscriptions to, such as Sky, with your NEW card details after loosing a card?
    Because not all companies can be bothered to move their !!! and process the payment from the new card. Instead they can cut you from some valuable service, trash your credit history and sell the debt to debt collectors that add their fees to it.
  • pvt
    pvt Posts: 1,433 Forumite
    boliston wrote: »
    CCA's can be very tricky to cancel! Probably easiest to report the card lost as that would at least mean you would get a new card with a different 3 digit security code and a new 16 digit number - this would still not absolve you from any liabilities from the supplier so they could still request payment by cheque and potentially take you to court.
    This is a simply appalling piece of advice.

    Reporting you card as lost will not stop the transactions. You will subsequently have to dispute the transactions and will then be expected to SIGN a written declaration to say you didn't make them. If you do that, you'll be committing fraud.

    The correct approach, as others have advised, is to instruct your card provider not to pay that vendor any further money.
    Optimists see a glass half full :)
    Pessimists see a glass half empty :(
    Engineers just see a glass twice the size it needed to be :D
  • Lily-Rose wrote: »
    What was it you signed up to OP?

    You said 'subscription' indicating a magazine maybe, but then mentioned a course?

    Subscription to an online course - access to a members area. No physical product.
    Would imagine the OP signed up to something fictional like a story book.

    You would imagine wrong.
  • chanz4 wrote: »
    $300 would also be worth them taking you to court, wouldnt put anything past the us

    To which court? In the US or UK?
  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    To which court? In the US or UK?

    Presumably a US company and a USA based website (rather than just .com) in which case transaction would probably be covered by US law.
  • AlTheElf
    AlTheElf Posts: 7 Forumite
    The agreement is between yourself and the retailer, your bank doesn't have sight of the contractual obligation. It's can't just be canceled like a direct debit or standing order.

    What the bank would have to do is block the payment amount and date that it's due, and if the transaction matches, the payment would be stopped. There is therefore a risk that a block could be placed on the wrong payment from the bank.

    Nevertheless, you must also contact the retailer to obtain a valid cancellation instruction, as they could pursue you separately for any monies due to them.
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