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MSE News: Payday lender Cash Genie to pay £10m redress for 'serious failings'

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  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    Frainy345 wrote: »
    Has anyone else had any issues recently awaiting their refund? Cash Genie have advised me I am due approx £450 + statutory interest from my loan which I paid in 2012 (they or Carter forbes took about 600 pounds from my account when I was in a payment arangement with them) They've told me this will be coming from the liquidators RSM and can't even give me an idea of how long this may take.

    Is anyone else in this situation? Would be nice to get an idea if when I will get this money.

    Thanks
    Jason

    Just be patient is my advice.
  • Missmurray86
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    Hi was just wondering did you ever receive your check from RSM? How long did it take to receive?
  • DanielJones18
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    I have also been advised that I am due a refund and it will be processed, but they couldn't give me a timescale.
    Anyone had the same thing and how long did it take in general?
    TIA
  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    I have also been advised that I am due a refund and it will be processed, but they couldn't give me a timescale.
    Anyone had the same thing and how long did it take in general?
    TIA
    Hi was just wondering did you ever receive your check from RSM? How long did it take to receive?

    Just be patient.
  • DanielJones18
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    I am, I was just querying if anyone else had this and to see how long it took theirs to come!
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