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Questions about credit files

Hi we've been looking through our files and noted a couple of issues

1) Equifax are showing a previous address that we left in March 2006, should this be on there?

2) Equifax have the electoral date incorrect but others files and council have it right, should they alter this if I request it?

3) 10/11 years ago I had my surname changed by deed poll should my previous one still show on my file its only on the Equifax one?

4) noddle address links are on there that are 8 years old, should they be and also the information is wrong it has our current address as our previous address and vice versa?

5) Experian financial associations date of birth recorded wrong who's fault is this and does it make much difference if I don't correct it please?

Sorry for all the questions just want to check before I contact them what needs changing.

Comments

  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    edited 28 July 2015 at 1:56PM
    Hi mitsygirl79
    Hi we've been looking through our files and noted a couple of issues

    1) Equifax are showing a previous address that we left in March 2006, should this be on there?

    2) Equifax have the electoral date incorrect but others files and council have it right, should they alter this if I request it?

    3) 10/11 years ago I had my surname changed by deed poll should my previous one still show on my file its only on the Equifax one?

    4) noddle address links are on there that are 8 years old, should they be and also the information is wrong it has our current address as our previous address and vice versa?

    5) Experian financial associations date of birth recorded wrong who's fault is this and does it make much difference if I don't correct it please?

    Sorry for all the questions just want to check before I contact them what needs changing.


    I can help with one of the question's you've asked which is point 5, if you could get in contact with us, if the information provided by your lenders regarding a financial association link is currently incorrect we will be able to query this on your behalf with them if it relates to an account and/or search.

    We will also be able to address the issue if the wrong date of birth relates to any other section on your credit report.

    To help answer your remaining questions you may want to contact the other credit reference agencies directly, their contact details are below:

    Callcredit PLC:
    Consumer Services Team,
    PO Box 491,
    Leeds,
    LS3 1WZ

    Equifax Ltd:
    Customer Service Centre
    PO Box 10036
    Leicester
    LE3 4FS

    Regards
    James Jarvis
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
This discussion has been closed.
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