BT, Sky, Virgin, TalkTalk and Plusnet prices up

VisionMan

Heres the situation regarding the recent and upcoming price rises -

If your provider increases the price of your package whilst in contract term you have the right to cancel without penalty. Or -

You can haggle (highly advisable) , leave, switch or just dump completely. Thats it really.

teddysmum

VisionMan wrote: »

Heres the situation regarding the recent and upcoming price rises -

If your provider increases the price of your package whilst in contract term you have the right to cancel without penalty. Or -

You can haggle (highly advisable) , leave, switch or just dump completely. Thats it really.

Sky have a clause enabling them to increase prices while you are still in minimum term, provided that these are within certain limits.


You are only free to leave penalty free if outside the minimum term (you are always in contract) or the increase is over a specified percentage.


I assume that other providers have the same terms, too.

LazyTyper

Generally you can only leave penalty free if the price increase is more than the RPI.

jay1181

Changes to your account
Hello,

We're changing some of our prices

Thanks for staying with BT. We're always looking for ways to give you more. That's why we're introducing things like the chance to double your data, AMC, our brand new US drama and movie channel and our best ever online protection - all for free.

To keep bringing you our best products, we do have to change our prices sometimes. So, from 20 September 2015, line rental is going up by £1 per month. To find out more (and for details of other price changes including some broadband and TV prices) please click here. But don't forget, there are still plenty of ways to get an even better deal.


New ways to get more value for money
Get BT Protect - our best ever free online protection. It helps prevent infection from viruses, scams and phishing attacks by warning you if you're about to visit a harmful website whenever you're browsing online using your BT broadband connection. Unlike security from other providers, it even works when you're out and about using one of our five million BT Wi-fi hotspots in the UK.1 Click here to find out more.


Double your data for free. If your broadband package has a monthly usage allowance you can double it for free. All you have to do is renew your broadband contract.2 Click here to find out more.


Watch our exclusive US drama and movie channel, AMC, free from September 2015. Hot on the heels of our BT Sport channels, our new channel AMC is known in the US for award-winning shows Mad Men, Breaking Bad and The Walking Dead. AMC will launch with Fear the Walking Dead, the hotly anticipated companion series to hit zombie series The Walking Dead, as well as many more top shows and popular movies. And it's free and exclusive to BT TV and BT Sport Pack customers. BT TV available from £0 a month for 12 months with a one-off £35 activation fee.3 Click here to find out more.


Get the UK's best value 4G mobile plan from just £5 a month. That's an exclusive price, just for BT broadband customers. For more information click here. Use the minutes included in your home phone calling plan to make calls to BT Mobiles at no extra cost.4 Fair Usage Policy applies.


If you'd like to get any of the offers above, register your interest and we'll email you back when they're available.

We want to make sure you get the best deal for you. So, if you want to change something, or even leave because of these price changes, and you're within your minimum contract period, you'll need to call us within 30 days of receiving this email to avoid paying a charge for leaving early. You'll need to give us 30 days' notice to leave (or 14 days5 if you're switching provider), starting from the date you ask us. We won't charge you the increased price during that time.

Thanks for choosing BT.

Libby Barr
Managing Director, Customer Care

Make sure BT emails don't get treated as spam by adding ebilling@bt.com to your address book.
To find out more about how you can protect yourself against phishing visit: bt.com/phishing


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Prices and terms may vary during your contract. We'll tell you about important changes in advance.

Terms & Conditions

1. BT Protect: Available from early October 2015 to BT Broadband and BT Infinity customers that opt in via My BT to activate it. Terms apply.

2. Double Your Data offer: Available from early October. Limited availability. Online only. For existing broadband customers who re-contract onto the same broadband package. Not available to unlimited broadband customers. You will receive "double usage" until you choose to move to another package. Please make sure you enter the correct email address when applying as BT cannot honour the offer if you have provided incorrect contact details or if there is a problem with the email account provided.

3. AMC channel requires a minimum line speed to watch the live channel on BT TV, otherwise you'll get access to video On Demand content only. All BT TV customers will have access to selected On Demand content from AMC. Terms apply. BT TV Starter: £0 a month for 12 months, then £4 a month. 12-month minimum term. BT TV Starter pack. £4 a month from month 13. You'll need BT Broadband or BT Infinity. Existing broadband customers must have 12 months remaining on their contract, or re-contract for 12 months. BT TV Starter includes a YouView box, but if you stop your service in the first year we will charge you up to £99. £35 charge for an engineer install or broadband extenders, if necessary. Availability of channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). HDMI connection required. We'll charge you for On Demand content and [blockbuster/box office] films not included in your bolt-on(s). Subject to availability. Terms apply.

4. UK's best value 4G plan: No one offers more 4G data for less, versus all 12-month SIM Only plans with 4G data, calls and texts. To verify see bt.com/bestvalueplan BT Mobile: BT Broadband homes (excludes business). 12-month minimum term. Payment is by Direct Debit and subject to credit status. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. You cannot share your data connection with other devices - known as tethering. Speeds vary by location, coverage and demand. One-minute minimum call charge. 08 numbers cost up to 38p/min, calls to 070 cost up to 92p/min. From 1 July 2015 service numbers beginning 084, 087, 09 and 118 will have an access charge of 30 pence-per-minute plus a service charge set by the company you call. 0800 numbers and calls to voicemail included. Early termination charge may apply if you stop your service in the first 12 months, see bt.com/terms Compatible phone needed, may need unlocking.

Free Call to BT mobiles: Offer closes 31 January 2016. Available from early October to BT residential customers with an inclusive Calling Plan. 1,000 minutes a month of calls to BT mobiles included within your current residential calling plan minutes. This offer will last for 18 months from the date of activation. Terms apply.

5. 14-day notice period: Applies to customers switching providers using the standard industry switching process.

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