Llyods PPI

wickedchef123

I have tried to reclaim mis sold ppi myself from llyods with no success. Even tried Finacial ombudsman, Last month I saw the news that llyods has been fined over ppi. Iam just wondering is it worth trying again?

Thankyou

dunstonh

You only get one bite of the cherry. You complained and were rejected. The FOS rejected you. Thats it unless you want to try the courts. Although if the FOS rejected you, then its unlikely courts would succeed.

Have you considered that, having an independent assessor look at your case, that you were not mis-sold?

addedvaluebob

You should also consider that Llloyds may have lied in their response to you and in their submissions to the Ombudsman given that they were fined just over a month ago for 'mishandling' PPI claims.

If your claim was one of those where they bent the rules it should be re-opened. Contact Lloyds and ask the question if you fall into the review population

magpiecottage

addedvaluebob wrote: »

You should also consider that Llloyds may have lied in their response to you

Possible

and in their submissions to the Ombudsman

Unlikely

given that they were fined just over a month ago for 'mishandling' PPI claims.

Very unlikely - Generally speaking businesses will want to be on very firm ground if FOS is involved because it has what amounts to a hotline to the FCA.

If your claim was one of those where they bent the rules it should be re-opened. Contact Lloyds and ask the question if you fall into the review population

You can ask but, in general, FOS will not open a case it has already decided.

dunstonh

If your claim was one of those where they bent the rules it should be re-opened. Contact Lloyds and ask the question if you fall into the review population

That would apply to ones that were not referred to the FOS and a FOS decision made.

addedvaluebob

OP go back to Lloyds in the first instance and explain that you think you may fall into the population that has been unfairly reviewed and incorrect information may have been provided to the FOS adjudicator.

The idea that FOS complaints were handled 'better' holds no great weight given the number that they lose. An adjudicator can only make a decision based on the information provided and if this is flawed then they too can arrive at the wrong decision.

A neighbour of mine spent 3 years fighting Lloyds and was initially rejected with a claim for his mothers estate and rejected by a FOS adjudicator until we discovered that Lloyds had taken a policy on her life and this had paid out to cover the loans she had taken, so I have no confidence in the quality of their reviews. You have nothing to lose by writing another letter

magpiecottage

addedvaluebob wrote: »

The idea that FOS complaints were handled 'better' holds no great weight given the number that they lose.

The fact that FOS finds fault would seem to show that if the OP's complaint had been mishandled at outset, FOS would have spotted it.

A neighbour of mine spent 3 years fighting Lloyds and was initially rejected with a claim for his mothers estate and rejected by a FOS adjudicator until we discovered that Lloyds had taken a policy on her life and this had paid out to cover the loans she had taken

That would suggest your complaint was that she was missold a policy which paid out - presumably more than it cost.

You have nothing to lose by writing another letter

My understanding is that those complainants who went to FOS do not fall into the review population because FOS has already reviewed it.

Insider101

Bottom line here if your complaint falls into a population which there are concerns about, it will be re-reviewed and you will be advised if the outcome differs. If not then disputing the decision again is unlikely to get you anywhere, especially since it has already been reviewed by the independent Ombudsman.