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Buyer opened case then immediately closed it?!
hollydays
Posts: 19,812 Forumite
Buyer gave me feedback on an item weeks ago- then opened a case yesterday saying just "please send me my money back" !!
Buyer immediately closed case. Will I get a defect for this?
Buyer immediately closed case. Will I get a defect for this?
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Comments
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Yep, great isn't it (not)
You could try appealing to ebay.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I've a buyer who has left me the following feedback "Really quick postage, item just as described, highly recommended!!" They've left a low star for item as described. Is it worth appealing to eBay?0
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VioletteVerte wrote: »I've a buyer who has left me the following feedback "Really quick postage, item just as described, highly recommended!!" They've left a low star for item as described. Is it worth appealing to eBay?
On that one I would- but I wouldn't hold my breath on ebay doing anything.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Recently buyer opened a case then immediately closed it because she could not find my contact details and that was the only way she could think of doing it?!
And I kept the defect...0 -
Sometimes, I have buyers click buy it now, then pay, then click buy it now, on and on, for each item they want instead of adjusting the "quantity" button. It adds 20p PayPal fee extra for each further item. One guy did this and then noticed doing this had charged him extra postage so wanted to cancel them. I cancelled all the orders and explained how to do it correctly wiuth the basket, but he did the same again. It made a right mess of my selling page, I was well and truly peed off, and I blocked him.Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.0
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