Return to who?

Captain_Leaky

Sorry - you replied whilst I was editing!

foxtrotoscar_2

Argos do recognise the SOGA. It's you that doesn't understand it. For all Argos know you at the moment it could be user damage. You need a report stating that it's inherently faulty so Argos are obligated to provide a remedy which will include them paying the cost of the report.

Captain_Leaky

Bit of a difficult one.

In order to examine/inspect the item, it would have to be disassembled.

This would entail removing a security seal, which in turn would invalidate the OEM warranty and thus negate any chance of a replacement altogether.

So, it seems that the only real cost-effective solution is to take this one on the chin and never to shop at ARGOS again, especially for Trendnet products, which having just read a few reviews, are a overpriced tat.

custardy

Captain_Leaky wrote: »

Bit of a difficult one.

In order to examine/inspect the item, it would have to be disassembled.

This would entail removing a security seal, which in turn would invalidate the OEM warranty and thus negate any chance of a replacement altogether.

So, it seems that the only real cost-effective solution is to take this one on the chin and never to shop at ARGOS again, especially for Trendnet products, which having just read a few reviews, are a overpriced tat.

Why? How long was the warranty when you bought the item?

wealdroam

Captain_Leaky wrote: »

In order to examine/inspect the item, it would have to be disassembled.

This would entail removing a security seal, which in turn would invalidate the OEM warranty and thus negate any chance of a replacement altogether.

No it does not "negate any chance of a replacement altogether".

All it may do is remove any chance of a successful claim under the manufacturer's warranty.

If the report confirms an inherent fault, then a Sale of Good s Act remedy, which could be a replacement, is assured.

Katgrit

Do Argos still sell the item? Buy a new one and then after a couple of days take the old faulty one back with the new receipt, and explain it's broken and you'd like a refund. Not quite honest but you wont be out of pocket.

NB, I am not saying *I* would ever do this - I had a friend who worked for Argos and its long standing advice from her!

gettingtheresometime

Katgrit wrote: »

Do Argos still sell the item? Buy a new one and then after a couple of days take the old faulty one back with the new receipt, and explain it's broken and you'd like a refund. Not quite honest but you wont be out of pocket.

NB, I am not saying *I* would ever do this - I had a friend who worked for Argos and its long standing advice from her!

Love it when the morals of some MSErs come shining through

Nessun_Dorma

Captain_Leaky wrote: »

Bit of a difficult one.

In order to examine/inspect the item, it would have to be disassembled.

This would entail removing a security seal, which in turn would invalidate the OEM warranty and thus negate any chance of a replacement altogether.

So, it seems that the only real cost-effective solution is to take this one on the chin and never to shop at ARGOS again, especially for Trendnet products, which having just read a few reviews, are a overpriced tat.

But you don't seem to have contacted Trendnet, the ones who have given you the three year warranty.