We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Shopped online and goods haven't turned up - what now?
Options
lawlie
Posts: 84 Forumite
So I made a purchase online with a small independent retailer (lettersonlove). This was at the beginning of May.
Despite numerous chasers (no less than 10 both via e-mail - hotmail and via website and by whatsapp), I have not received my goods, despite a couple of promises to have my order "re-shipped". I am now just being ignored outright.
I paid with CC but the order is sub-£100. It's not a large amount of money but it's the principle that counts. How do I get my money back?
Thanks
Despite numerous chasers (no less than 10 both via e-mail - hotmail and via website and by whatsapp), I have not received my goods, despite a couple of promises to have my order "re-shipped". I am now just being ignored outright.
I paid with CC but the order is sub-£100. It's not a large amount of money but it's the principle that counts. How do I get my money back?
Thanks
0
Comments
-
0
-
Not sure I understand what chargeback is?0
-
Spoke with Amex and they got it sorted. Thanks - I didn't realise there was chargeback (I only knew of the £100+ method)!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards