Virgin iPad issue

omnipeta

This has only recently happened, every time I try to log in to my Virgin e mail account on my iPad, it 'throws me out' I end up with a Google message saying 'page unavailable' I don't have these issues on my desktop PC? any advice appreciated (in simple terms please) thank you.

DCFC79

Is this via a web browser ?

omnipeta

Yes, Safari, thank you.

DCFC79

omnipeta wrote: »

Yes, Safari, thank you.

Id try another browser, not sure what the issue could be, I don't have an Ipad myself, hopefully someone who has 1 and uses virgin email will post any help.

penrhyn

http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=2316&CURRENT_CMD=SEARCH&CONFIGURATION=1001&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

omnipeta

Penrhyn, thanks for the link but it does not seem to be working?

omnipeta

DCFC79, thanks for the advice, however I wasn't aware I could use another browser?

penrhyn

sorry, just google Virgin email on iPad.

Does it work now.

http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=2316&CURRENT_CMD=SEARCH&CONFIGURATION=1001&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

omnipeta

Penrhyn, all okay now, thank you.