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Parking Charge Notice Appeal to ParkingEye declined

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Dear Good People,

Firstly, I am new to Forum so please accept my apologies if I have incorrectly posted.

I have received a Parking Charge Notice from the Parking Eye company. They are asking me for £70 or £40 if I pay early. I have appealed but they have rejected my appeal and are now saying that if I appeal to an organisation called 'POPLA' and that is declined too then I will not be able to pay the discounted charge.

I really don't know what to do, the charge seems so unfair.

On the day in question I dropped my wife off at the hospital entrance for a job interview for a hospital manager post. I left and returned later to pick her up at the planned time of the interview end.
I did not park in a bay as I was waiting in the vehicle so as to be sure to move if obstructing anyone (although I ensured this was not the case in the first place), was not anywhere near the route which would be taken for emergency vehicles and kept well out of the way.
My wife's interview was delayed significantly and I ended up waiting for 54 minutes according to Parking Eye. It was my second visit and I would not have returned unless it was to pick her up.

I am really at a loss as to what to do. The charge seems so unfair, I would be happy to pay for my hour's parking despite not taking up a space and therefore not actually costing Parking Eye any money.

I hope I can receive good advice for my predicament.

With best regards,

Ashron
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Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    what happened on the day is irrelevant although you could get the landowner , the trust or PALS to cancel the charge (as well as appealing to popla within 28 days)

    in the meantime, you need to draft a popla appeal similar to the hundreds already posted on here, and adapt it to suit

    dont use mitigation, popla wont accept it, use legal arguments only , based on

    no contract
    flaws in the NTK
    poor signage
    not a gpeol

    if this was 2 visits and they are saying its one visit, its known as a "double dip" and that should also be argued on the popla appeal too
  • Ashron
    Ashron Posts: 9 Forumite
    Thank you Mr Redx,

    What is a gpeol?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Ashron wrote: »
    Thank you Mr Redx,

    What is a gpeol?

    clearly you have not read the NEWBIES sticky thread (or anything else for that matter)

    please read it now, where acronyms are explained, as you need to get up to speed on this, people will help you, when you have learned the basics

    regards

    was it 2 visits or one visit ?

    have they said you were there the whole time from first visit to last visit ?
  • Ashron
    Ashron Posts: 9 Forumite
    I apologise for not knowing the correct protocol for using your forum.

    I have not been rude to you and request the same decency in return. I have just noticed your 'day time tv style' "only being honest" disclaimer at the foot of your post.

    You are simply rude and there is no need for it. I will not speak further to you.

    Good bye.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you call it rude, I call it plain speaking , no frills , and if you want free advice you are expected to learn the basics, my advice was correct, all of it

    I have not been rude to you, believe me, if I had there would be no doubt about it ;)

    so I will no longer speak to you either and will add you to my ignore list , I will help those who need it but wont help those who bite the hand that feeds them
  • Ashron
    Ashron Posts: 9 Forumite
    I have now read the post referred to by the individual above.

    gpeol is genuine pre estimate of loss I believe.

    Would I have grounds to appeal to POPLA stating that the fee is too great?
    The Hospital's own parking policy on their website states you have 20 minutes free drop off and pick up so, in effect, I stayed 34 minutes over my time.

    My wife is going to speak to the hospital manager and log a PALS complaint also.
  • Herzlos
    Herzlos Posts: 15,896 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Correct. The fee they are charging is based on the maximum they are allowed by their trade body, and has nothing to do with the real cost.

    Get PALS to cancel it (they will, but you might need to remind them that Jonathan Hunt said in August that the trusts are responsible), and send in an appeal to Parking Eye using all of the usual points from the newbies thread (not a GPEOL, no contract, poor signage)
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Ashron wrote: »
    I apologise for not knowing the correct protocol for using your forum.

    I have not been rude to you and request the same decency in return. I have just noticed your 'day time tv style' "only being honest" disclaimer at the foot of your post.

    You are simply rude and there is no need for it. I will not speak further to you.

    Good bye.

    Why you chose to have a go at one of the most helpful contributors when there was nothing offensive in their post amazes me. Guess you wouldn't like my contributions either.
  • Ashron
    Ashron Posts: 9 Forumite
    Dear Guys Dad,

    Why would I "have a go" at you for your contribution if you have not made one?

    I don't understand why you have posted an unrelated comment.

    Herzlos... Thank you, very helpful and I will indeed follow your advice.
  • Herzlos
    Herzlos Posts: 15,896 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I mean Jeremy Hunt, not Jonathan. No idea where I got that from. He's the health secretary and made it clear that this sort of thing is the hospitals problem to fix, despite their protestations to the contrary. He even made a specific point about not charging people who's appointments overrun (which is your situation).
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