Ebay Manged Return lost on return jounrney

19lottie82 · 18 July 2015 at 7:43AM

the_lunatic_is_in_my_head wrote: »

Assuming the seller is a business and you have proof of return to their address then they need to refund you.
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Wrong. Proof of an attempt of delivery is required.

theonlywayisup · 18 July 2015 at 7:57AM

19lottie82 wrote: »

Wrong. Proof of an attempt of delivery is required.

I think lunatic is referring to legislation where only evidence of a return is required.

soolin · 18 July 2015 at 8:50AM

19lottie82 wrote: »

Wrong. Proof of an attempt of delivery is required.

theonlywayisup wrote: »

I think lunatic is referring to legislation where only evidence of a return is required.

As well as that the link posted earlier explains clearly that buyer will get a refund if they are using managed returns and can prove item was sent.

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