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Ebay Manged Return lost on return jounrney

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Comments

  • 19lottie82
    19lottie82 Posts: 6,033 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Assuming the seller is a business and you have proof of return to their address then they need to refund you.
    .

    Wrong. Proof of an attempt of delivery is required.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    19lottie82 wrote: »
    Wrong. Proof of an attempt of delivery is required.

    I think lunatic is referring to legislation where only evidence of a return is required.
  • soolin
    soolin Posts: 74,889 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    19lottie82 wrote: »
    Wrong. Proof of an attempt of delivery is required.
    I think lunatic is referring to legislation where only evidence of a return is required.

    As well as that the link posted earlier explains clearly that buyer will get a refund if they are using managed returns and can prove item was sent.
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