Halifax Clarity activation?

Hi,
Few days ago I've got my halifax Clarity.
I tried to enable but as I had no activation number, I played around a bit
and at some point I was told the card was enabled.
I wasn't sure so I asked for a new activation number. Once I received I tried to enable it
but the website was telling me that the card is already enabled.
Never mind I thought, until today when I tried to use the card online to do a pay as you go
top-up on a Italian card (I'll be there in a couple of days), but every time it refuses the halifax card.
I wonder if anyone had the same problems or if I should ring Halifax (which to be honest annoys me a lot).

Thanks

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What's 'activation number'?

    Can you not just try it in an ATM or a UK shop?

    Foreign mobile companies often don't like UK cards, especially for topups.
  • sscott5581
    sscott5581 Posts: 663 Forumite
    Part of the Furniture 500 Posts
    I got a halifax clarity card the other day and didnt require any code. I went to https://www.halifax.co.uk/activation and when prompted signed into my online banking and activated online with no issues.
  • The activation number is what supposedly should be necessary to activate the card (as per Halifax instructions).
    I'll try indeed to see if it works on a UK site.

    Thanks
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