We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Groupon refund?
Options
Becles
Posts: 13,184 Forumite
I bought a Groupon deal in June to get my car aircon regassed at a local garage.
I've rang the garage on a weekly basis since but the offer has been popular and they only have limited slots available to carry out the work. Unfortunately we haven't been able to find a mutually convenient time to have the work carried out.
The voucher expires tomorrow so I've asked Groupon for a refund but they are refusing as I have passed the 14 day cooling off period.
Where do I stand now? Surely I can't just be left with nothing as it's not my fault the garage was too busy?
Even more frustrating as with the recent hot spell of weather and a job that involves a lot of driving, I could have really have done with the aircon working!
I've rang the garage on a weekly basis since but the offer has been popular and they only have limited slots available to carry out the work. Unfortunately we haven't been able to find a mutually convenient time to have the work carried out.
The voucher expires tomorrow so I've asked Groupon for a refund but they are refusing as I have passed the 14 day cooling off period.
Where do I stand now? Surely I can't just be left with nothing as it's not my fault the garage was too busy?
Even more frustrating as with the recent hot spell of weather and a job that involves a lot of driving, I could have really have done with the aircon working!
Here I go again on my own....
0
Comments
-
Yes, you are entitled to a full refund as you have been sold something that is not available.
Could you get the garage to write a note saying that they are unable to give you an appointment due to over subscription?Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards