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Comments

  • shoe*gal_2
    shoe*gal_2 Posts: 1,447 Forumite
    10 weeks is ridiculous! Even my instock items say to collect in store from 26 July over 10 days from when i placed my order.
    Does anyone know why Next have such long waiting times like 10 weeks? If i order something it's cause i want to wear it now, not in over 2 months time.

    Next oversell. By the time you get the item in 10 weeks it could very well have been returned by 3 or 4 people. This is also why you often don't get item at all because they estimate how many people will return them.
  • shoe*gal_2
    shoe*gal_2 Posts: 1,447 Forumite
    redmalc wrote: »
    I expect the sale stuff is made especially for the event in a lot of cases

    No it isn't. They make stuff for the outlet stores though. When you get your slot check the item numbers against the current directory and you'll see it's current season and left overs from the previous sale.
  • sarah1972
    sarah1972 Posts: 19,412 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Well I ordered at 6pm on Wednesday & still havent had a thing. Why does it take them so long, theres lots of items of mine that were in stock grrr! Ordered a dress yesterday, expected date September 28th! No doubt it will have been tried on several times by the time I get it!

    Just received most of my stuff that I ordered at 5.30 last Wednesday, just waiting for one thing that says estimated Friday 24th
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Hersetta wrote: »
    the first of my orders (25 items) has arrived in store today. The rest is main due in 4-6 weeks although 2 items not due until Sept 24rd. Good job they are not needed quickly as just sizing up for the kids next year.

    Good luck with that ... :p
  • Still waiting for my first delivery. Can't remember Next ever being this bad before.
  • celestius
    celestius Posts: 1,090 Forumite
    PPI Party Pooper
    Still waiting for my first delivery. Can't remember Next ever being this bad before.

    I agree, normally I get everything delivered on the following Saturday after the VIP slot.

    I checked out a 1st order quickly with delivery so that I would not lose my basket, that is still just saying order placed on my account.

    Then I placed a 2nd order for collection from store, and I was able to pick up the 2nd order on Monday...

    I have had a few sale items from Ireland in the past with prices in Euro but I don't think Next bring in anything from outside u.k.!
  • celestius
    celestius Posts: 1,090 Forumite
    PPI Party Pooper
    Just received an email:
    We know you're looking forward to getting your Sale Order. Some of the items which we told you were in stock may not get to you by Wednesday 22nd July. We're sorry about this and our warehouse team are working really hard to get these parcels to you by Friday 24th July 2015.
  • *zippy*
    *zippy* Posts: 2,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Same here, the stuff that was in stock is just saying order placed, full price items are being delivered as normal though. The shop sale finishes early next week so that stock will go online or sent out to those on waiting lists, that may speed things up a bit or make it worse as they'll a whole new load of orders!

    We go away on the weekend and I'm really hoping I'll get some things by then, fingers crossed x
  • badlass
    badlass Posts: 750 Forumite
    Part of the Furniture 500 Posts Xmas Saver!
    I got the sorry but it's all late e-mail... Like cha��! 2 emails to them and not an answer. I had better luck on Facebook... Had an apology from Lakmini and a 2-3 days more, which just isn't good enough. Apparently emails are being q'd for 4-5 days �� I'd rather have an over estimation of delivery times than be left waiting in for days on the off chance something comes.
    I also asked for the name and address of the CEO, funny never heard a thing after that.
    Glad you've had yours Sarah1972.

    Lx
    *~Life is short; break the rules, forgive quickly, kiss slowly, love truly,
    laugh uncontrollably, and never regret anything that made you smile!!~*
  • celestius
    celestius Posts: 1,090 Forumite
    PPI Party Pooper
    *zippy* wrote: »
    Same here, the stuff that was in stock is just saying order placed, full price items are being delivered as normal though. The shop sale finishes early next week so that stock will go online or sent out to those on waiting lists, that may speed things up a bit or make it worse as they'll a whole new load of orders!

    We go away on the weekend and I'm really hoping I'll get some things by then, fingers crossed x

    Status on all my items has changed to:
    Processed at local depot
    planned for delivery to xxxx on Wed 22nd July


    Fingers crossed!
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