Windows desktop problem

vinylmusic

Browntoa wrote: »

I'd still download and run

www.superantispyware.com

you want the free blue button, install, let it update and then do a FULL scan , at the end it may ask to reboot the pc ...

I know that you are trying in good faith to be helpful but that program you suggested I use is a really bad one. I highly recommend to anyone who has installed it to get rid of it.

To start with when going to their website to download it you are hit with the hard sell
Once you have it on your PC it doesnt leave you alone to get on with whatever you are doing.
I opened a browser window in firefox and it was completely taken over by something worse than a regular popup, it took over the whole browser trying to get me to upgrade. Then a warning came up in a separate window about adult sites I'd supposedly just visited(I hadn't visited any, honest!) and how all my tracks could be traced. All this to try to sell me another program called Drivecleaner.

They use obvious scare tactics. Had I been someone less knowledgeable visiting such dubious sites perhaps from a works computer I may have fallen for it.

My advice to anyone is Avoid Superantispyware and Drivecleaner like the plague.
I've always used Spybot Search and Destroy and also Lavabit's Adaware
I use both one after the other because one always seems to find something that the other one hasn't.I swear by them.

I'm a bit of a sucker for trying something new. Well thats the way to learn I guess

superscaper

vinylmusic wrote: »

I know that you are trying in good faith to be helpful but that program you suggested I use is a really bad one. I highly recommend to anyone who has installed it to get rid of it.

I have to completely disagree. I've found it to be the best antispyware software that I currently have installed. I've not experienced a single one of those things you mentioned so I'm not completely sure what's gone wrong with your setup but it certainly isn't typical in my experience. I use both Spybot S&D and Adaware as well as AVG AS and Bitdefender and A Squared but I found superantispyware to be the best of them in detection rates so far and it has zero intrusion on my everyday working unless I set it to scan (I have it set not to run at start up as I do all antispyware/adware apps).

vinylmusic

superscaper wrote: »

I have to completely disagree. I've found it to be the best antispyware software that I currently have installed. I've not experienced a single one of those things you mentioned so I'm not completely sure what's gone wrong with your setup but it certainly isn't typical in my experience. I use both Spybot S&D and Adaware as well as AVG AS and Bitdefender and A Squared but I found superantispyware to be the best of them in detection rates so far and it has zero intrusion on my everyday working unless I set it to scan (I have it set not to run at start up as I do all antispyware/adware apps).

Ok but how do you explain what happened to me? I wasn't making it up

superscaper

vinylmusic wrote: »

Ok but how do you explain what happened to me? I wasn't making it up

I'm not saying you are but obviously your generalisation can't be right because I use the software without problem. If you disable Superantispyware in the system tray do you still get pop up problems in firefox?

GoofyGAT

vinylmusic, for a start Browntoa & superscaper aren't going to suggest programs that will make things worse - so rest assured .

Secondly, SAS is completely legit. I suspect the trouble is you're infected already & this is causing the symptoms you mentioned - not SAS. Try SAS when you're 'clean' & see if you experience the same.

Hope you're able to solve the problem. G

vinylmusic wrote: »

Ok but how do you explain what happened to me? I wasn't making it up

vinylmusic wrote: »

To start with when going to their website to download it you are hit with the hard sell
Once you have it on your PC it doesnt leave you alone to get on with whatever you are doing.
I opened a browser window in firefox and it was completely taken over by something worse than a regular popup, it took over the whole browser trying to get me to upgrade. Then a warning came up in a separate window about adult sites I'd supposedly just visited(I hadn't visited any, honest!) and how all my tracks could be traced. All this to try to sell me another program called Drivecleaner...

Browntoa

nothing wrong with superantispyware...many malware forums use it as part of there standard removal process, the removal of the Vundo infection (which acts a gateway to multiple other infections including keyloggers) will allow the symptoms of OTHER malware infections to surface

i'll leave you to sort it out......you obviously don't trust my advice

if you don't trust my advice then it's down to you , there are many other threads on here where I have successfully helped people clean their PC's

by the way i have supernatispyware running on MY OWN Pc as I type, no pop ups, no nagging as you claim (some of the vundo type infections pop up FALSE windows asking to to pay to remove infections )

vinylmusic

Thanks to all for their help and my apologies
I was a bit thrown by the popup invasion I received after having installed that program. perhaps it impaired my judgement.
I was a bit surprised because I run and update spybot and adaware on a regular basis and had assumed that I was free of malware
Also I wish to thank Browntoa especially because your help did actually solve the problem. The computer I was working on is now up and running fine without any glitches.
I was never distrusting your advice, I was only complaining, possibly unjustly about the superantispyware program