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DMP & Mutual Support Thread - Part 11

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  • January2015
    January2015 Posts: 2,369 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    Just emailed PayPlan to give notice arrrrrgghhhh so scary! Been reliant on them for 2 years.

    Good news is that a £912 debt has just agreed to settle for £300 which I will take out of my savings. Too good an opportunity to miss.

    Heres to self managing DH's DMP!

    Well done on the settlement - make sure you get agreement to the settlement figure in writing and confirming that you are making the payment on the clear understanding that, if you accept it, neither they nor any associate company will take any other action to collect or enforce this debt in any way and that you will be released from any liability.

    Don't settle/make payment until you have that confirmed in writing.
    DFW Nerd No. 1484 LBM 07/01/15 Debt was £95k :eek: Now debt free and happy :j
  • GrinC
    GrinC Posts: 50 Forumite
    Just emailed PayPlan to give notice arrrrrgghhhh so scary! Been reliant on them for 2 years.

    Good news is that a £912 debt has just agreed to settle for £300 which I will take out of my savings. Too good an opportunity to miss.

    Heres to self managing DH's DMP!


    Best of luck and well done on securing a fab settlement deal. I've been with Payplan since July 2014 and also planning on going it alone now I know I have fantastic support here.WE CAN DO IT!!!

    Well done on the settlement - make sure you get agreement to the settlement figure in writing and confirming that you are making the payment on the clear understanding that, if you accept it, neither they nor any associate company will take any other action to collect or enforce this debt in any way and that you will be released from any liability.

    Don't settle/make payment until you have that confirmed in writing.


    That is fantastic advice - thank you.


    I've just made an offer to settle with Pounds to Pocket - I owe a balance of £175.12 (I've paid over £400 already on an initial £200 loan) and they offered a final payment of £131.54 to be payable in 24 hours and a partial settlement notice to appear on my credit file. I've asked for it to be reduced to £100. Am I being cheeky? I cant find £131 in 24 hours but I might be able to manage the £100.


    I'm currently also negotiating with Lowell. *fingers crossed*
  • January2015
    January2015 Posts: 2,369 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    GrinC wrote: »
    I've just made an offer to settle with Pounds to Pocket - I owe a balance of £175.12 (I've paid over £400 already on an initial £200 loan) and they offered a final payment of £131.54 to be payable in 24 hours and a partial settlement notice to appear on my credit file. I've asked for it to be reduced to £100. Am I being cheeky? I cant find £131 in 24 hours but I might be able to manage the £100.


    I'm currently also negotiating with Lowell. *fingers crossed*

    It's never cheeky to go back with a counter offer ;)

    If they are prepared to settle for partial payment, their 'deadlines' of payment by x date or x number of hours is rubbish - they will wait a bit longer and still accept a settlement. They are just pushing their hand, so to speak. Do you really think that if you went to them with the £131 next week, instead on in 24 hours, they would say they had changed their minds and would only accept the full balance?
    DFW Nerd No. 1484 LBM 07/01/15 Debt was £95k :eek: Now debt free and happy :j
  • GrinC
    GrinC Posts: 50 Forumite
    It's never cheeky to go back with a counter offer ;)

    If they are prepared to settle for partial payment, their 'deadlines' of payment by x date or x number of hours is rubbish - they will wait a bit longer and still accept a settlement. They are just pushing their hand, so to speak. Do you really think that if you went to them with the £131 next week, instead on in 24 hours, they would say they had changed their minds and would only accept the full balance?



    Thanks January 2015. :D
  • abby1234519
    abby1234519 Posts: 1,961 Forumite
    Well done on the settlement - make sure you get agreement to the settlement figure in writing and confirming that you are making the payment on the clear understanding that, if you accept it, neither they nor any associate company will take any other action to collect or enforce this debt in any way and that you will be released from any liability.

    Don't settle/make payment until you have that confirmed in writing.


    To quote (by email)

    Thank you for your email. I can confirm that your offer of £300.00 to settle your account as stated in a previous email to clear the balance has been accepted. When paid the account will be closed with us and passed back to our client who will update your credit file as partially satisfied which can take up to six weeks.
    Money money money.

    Debt
    Dec 2016: [STRIKE]£25,158.71[/STRIKE] £21,999.99

    #28 Pay off debt in 2017 £3803.55
  • January2015
    January2015 Posts: 2,369 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    To quote (by email)

    Thank you for your email. I can confirm that your offer of £300.00 to settle your account as stated in a previous email to clear the balance has been accepted. When paid the account will be closed with us and passed back to our client who will update your credit file as partially satisfied which can take up to six weeks.


    It might be sufficient, but personally I would go back and insist on them confirming that you will only make the payment on the clear understanding that, if they/their client accept it, neither they nor any associate company will take any other action to collect or enforce this debt in any way and that you will be released from any liability.

    That's the important bit for me. Without this, marking the file as partially satisfied doesn't necessarily mean they, or another DCA, couldn't chase you in future for the debt (I think!)
    DFW Nerd No. 1484 LBM 07/01/15 Debt was £95k :eek: Now debt free and happy :j
  • sourcrates
    sourcrates Posts: 31,504 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    It might be sufficient, but personally I would go back and insist on them confirming that you will only make the payment on the clear understanding that, if they/their client accept it, neither they nor any associate company will take any other action to collect or enforce this debt in any way and that you will be released from any liability.

    It is essential, ABSOLUTELY ESSENTIAL, when making any settlement offer to a creditor, that you obtain there consent to the above wording.

    If you dont, then that creditor, regardless of what they may of said on the phone, can sell on the remainder of that debt to another DCA and that DCA can then, quite legally, come after you for the rest of the balance.

    This happens a lot, people think they have settled a debt, but fail to observe the legal aspects of the transaction, which are, get everything agreed in writing, then they can have no comeback against you.

    This, and other template letters, are available on the National Debtline website, under the heading "sample letters".
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Just emailed PayPlan to give notice arrrrrgghhhh so scary! Been reliant on them for 2 years.

    Good news is that a £912 debt has just agreed to settle for £300 which I will take out of my savings. Too good an opportunity to miss.

    Heres to self managing DH's DMP!

    I know what you mean about the scary feeling after cutting the apron strings:eek:. I've done it with SC after 4 years and I'm still at the stage of setting things up with my creditors to deal with them myself. Will be glad when everything is up and running efficiently as I feel a bit adrift at the moment:o


    I don't want to be intrusive or nosy but would you mind sharing the name of the financial institution that's given you such a brilliant settlement figure? Might give me the oomph to give it a go if it's one of my creditors;). Congratulations on negotiating such a mega deal:beer:
  • abby1234519
    abby1234519 Posts: 1,961 Forumite
    I know what you mean about the scary feeling after cutting the apron strings:eek:. I've done it with SC after 4 years and I'm still at the stage of setting things up with my creditors to deal with them myself. Will be glad when everything is up and running efficiently as I feel a bit adrift at the moment:o


    I don't want to be intrusive or nosy but would you mind sharing the name of the financial institution that's given you such a brilliant settlement figure? Might give me the oomph to give it a go if it's one of my creditors;). Congratulations on negotiating such a mega deal:beer:

    V12 finance, company who are behind loans for places like AO.com or Evans bicycles. It was through Debt Managers LTD though
    Money money money.

    Debt
    Dec 2016: [STRIKE]£25,158.71[/STRIKE] £21,999.99

    #28 Pay off debt in 2017 £3803.55
  • V12 finance, company who are behind loans for places like AO.com or Evans bicycles. It was through Debt Managers LTD though

    Thanks, abby:T

    Sadly, not one of mine:(
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