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DMP & Mutual Support Thread - Part 11

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  • In the short time I've been on here the advice has been invaluable and I have spent many hours researching CCA's and F&F there's a great site by the Office of Fair Trade with plain English CCA guidance http://nmil.org.uk/Library/Guidanceonsections77_78_79oftheConsumerCreditAct1974.pdf

    Basically it says you do still have to pay but they can't hassle you if it's unefrocable. :T

    Fairyfingers thanks for the link. When I clicked on it I got an Error 404 Not Found message though:eek:
  • Puzzcat
    Puzzcat Posts: 4,200 Forumite
    2spicy wrote: »
    NOT happy !! .... just checked credit score and they have registered 6 missed payments against the account and closed it.
    So, 4 months left to be debt free, all other defaults long expired and now this for the next 6 years !!... :mad::mad::mad:

    Sounds like you need to make a compliant to the FOS, because that is wrong. X
    Christmas 2020 £109
    I love my dmp started in Nov 13 with SC. Self Managed 2016 57% done
    £60062/25384.84 - 13222.60k UE

    MY DIARY
    http://forums.moneysavingexpert.com/showthread.php?t=4768685
  • Boldhoof
    Boldhoof Posts: 78 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    edited 4 February 2016 at 10:49PM
    Fairyfingers thanks for the link. When I clicked on it I got an Error 404 Not Found message though:eek:

    The error is when the link is copied it creates a gap in the last part before .pdf. it should read 1974.pdf but when copied and reposted it comes as 19 74.pdf so click the link once open saying error removed the gap between 19 74 so it looks like this 1974.
  • Boldhoof wrote: »
    The error is when the link is copied it creates a gap in the last part before .pdf. it should read 1974.pdf but when copied and reposted it comes as 19 74.pdf so click the link once open saying error removed the gap between 19 74 so it looks like this 1974.

    Thanks, Boldhoof, it worked this time:beer:
  • 2spicy
    2spicy Posts: 338 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    Puzzcat wrote: »
    Sounds like you need to make a compliant to the FOS, because that is wrong. X

    Second think on my "todo" list in the morning.
    First is contact BC and find out what the hell they are doing. !

    watch this space !!
    LBM - Oct - 08 DMP Started - Feb -09
    Total Debt - £77,688 .00
    DMP Support Member - 259

  • Brogden
    Brogden Posts: 1,173 Forumite
    Part of the Furniture Combo Breaker
    Puzzcat wrote: »
    Sounds like you need to make a compliant to the FOS, because that is wrong. X

    I was thinking that somewhere in the original CC agreement in the small print would surely be words to advise when an account would actually be considered to be 'in default?' My Barklaycard is long gone but I know on here that Barklaycard do tend to ignore all of their own rules and let things drift on forever.

    Find out when this is - I guess it may be when six months payments are overdue? Speak to them and/or write and make sure they know this is a formal complaint. The resolution from their end is to simply backdate the default to the time it 'should' have happened. If their final response is unsatisfactory then as Puzz says go to the FOS. The FOS will normally only step in following a complaint from you and a final response from them, giving them the chance to make you happy first :)

    It's not on - complete idiots :mad:
  • Puzzcat wrote: »
    Thanks BB, I did similar using the sc budget and got it to match the nedcab one. Just to be clear did you then send the nedcab I & e exactly as it was which includes the list of creditors, outstanding balance, and amount being offered to each?
    Love Puzz.x

    Hi Puzz,

    Sorry not been back on since. Yes I used the format exactly, and just made sure my figures exactly matched the last Stepchange Review.

    None of them even queried it (other than the ones I put back to tokens, which was the whole point of going Self Managed).

    However this is the last one I'm doing. Will just reissue with changed dates because you just can ;)

    Pay it back on your own terms, at the end of the day they really are not bothered. We are just but a number on their balance sheet.

    BB
  • 2spicy wrote: »
    NOT happy !! .... just checked credit score and they have registered 6 missed payments against the account and closed it.
    So, 4 months left to be debt free, all other defaults long expired and now this for the next 6 years !!... :mad::mad::mad:

    Alas this is what they do now, and unfortunately not much you can do. It will be a long fight. The only way around this is probably 6 months token payments at the start of a DMP to get all debts over to a DCA. However not sure the mither this will generate is worth it.

    Over 30% of our debt is with MBNA and they have already said as my payment plan is under 5 years from the start of the DMP, they will accept my payment at 0% until paid off, but they will not default me. So this will be exactly the same, end of DMP + 6 years. But I'm in a position to not need credit come the end of DMP so it's not an issue really. The 0% is far more important to the process.
  • Hi,

    Could I get some help please?

    I sent the template letter to my creditors explaining I was offering token payments and working with SC. One creditor has sent a letter today confirming receipt of my letter and requesting I complete a statement of income and expenditure and offer of payment.

    What should I do?

    Do I complete this? I am looking to make token payments for at least 3 months to build an EF.

    Thanks in advance.
    DMP Started June 2016
  • Hi,



    What should I do?

    Nothing yet, as long as you said you are speaking to Stepchange and gave them your DMP number that should be sufficient to freeze the account for a month until Stephchange write to them.

    What they are asking you to do will be done by Stepchange.
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