Broadband & USB Lexmark 3100 Printer 27 September 2004 at 8:14PM in Techie Stuff 5 replies 1.5K views

trainman_2

Why oh Why does Tesco's Broadband not like my existing printer. I have had to uninstall the printer as a result of my computor hanging up and freezing. I've checked all the drivers and files - nothing missing and I've also checked the device manager for potential conflicts, but there is nothing apparent. I would be very grateful for some advice as: a. I can use broadband or b. I can use my printer - but not both at the same time.

Many Thanks

Dave

jake_bullet_2

I'm wondering, you say it's Tesco broadband that doesn't like the printer, have you had other broadband that was ok?

If you're meaning that the problem has occured since you went to broadband (and it just happens to be Tesco) then it's probably being caused by the hardware.

Is the broadband modem USB? if so I suspect a power issue on the USB bus, you might be able to cure this by using a powered hub and connecting one or both to this, rather than directly.

vinnieboy

only a thought but perhaps the usb modem is sharing the same IRQ as the Printer?

trainman_2

Many thanks for that - I'll try the simple IRQ first and see what happens. I was actually thinking of re-formatting everything next week but I may just bring it forward. I will report back when I can.

Regards

Dave

trainman_2

Many Thanks for your help, I discovered that the simple solution was to run MSCONFIG and uncheck all the programmes running with the exception of Express and the Systray. So far there doesn't appear to be any further problems.

Regards
Dave

electracy

Hi,

If you do this, and you have any antivirus or firewall software installed, make sure this is ticked as well. If not, it wont run on startup so you probably wont be protected.

K

"Many Thanks for your help, I discovered that the simple solution was to run MSCONFIG and uncheck all the programmes running with the exception of Express and the Systray. So far there doesn't appear to be any further problems"