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Just been refunded £900 on to our Cap 1 CC

Hi everyone

We bought a dining room table and chairs 3 months ago, but twice the table had to be replaced due to major faults with it. So, we've just been refunded and now have £900 and £100 > £1000 (another refund) credit in our account right now.

My concern, is that we want to close the account now, due to the cashback being stopped. Will Cap 1 pay this £1000 into our bank account, if we request this?

Many thanks for your help. :A

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    They have to, although they may send you a cheque instead.
  • booklover
    booklover Posts: 897 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Many thanks Grumber. :)
    Sorry - Grumbler. :-)
  • General_Grant
    General_Grant Posts: 5,034 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you received cashback on the £900 and/or £100 then they may want to recover that. Have a look at the cash back T&C.
  • booklover wrote: »
    Many thanks Grumber. :)
    Sorry - Grumbler. :-)

    Your keyboard has a delete key. If you use it, no one will ever know about the mistakes you made :)

    I hope that helps you.
  • System
    System Posts: 178,163 Community Admin
    10,000 Posts Photogenic Name Dropper
    They should send you a cheque , I have just closed a very cc account with a 28p credit balance and even though I told them not to they are sending me a cheque for it .
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