PPI Capital Car Finance 2001

Donedoingdebt

Hi all, just wondering if anyone can give some pointers.

My wife took out PPI on a loan with CCF in December 2001 & she's trying to make a claim for mis-selling.

She received a letter from Deloitte & Touche dated October 2002, stating that CCF had gone into administration & their accounts were being passed on to Countrywide Personal Finance.

However, there appears to be no mention of PPI being any part of their products & no special PPI complaint contact details on their website.

Has anyone been down this road & if so, do you have any contact details or further information?

This CCF IS NOT the Capital Car Finance that is currently in operation & is freely available on the www.

Thanks.

Nearlyold

Firstly you need to establish who is responsible for the alleged miss sale, did your wife buy from a dealer and the salesman there arranged the finance and PPI, or did your wife approach the lender directly and the lender arranged the finance and PPI directly with your wife leaving your wife to buy the car privately or through a dealer, or did Capital Car Finance effectively own the garage where she bought the car.

Donedoingdebt

The car & finance was bought from & sold by the car dealer's salesman & there was no direct contact with the finance company.

However, there must have been some link between the two as when the car dealership went bust, so did the finance company at the same time.

Neither of the above 2 companies have been trading since October 2002 & therefore, communication with either is difficult to establish.

I have emailed Deloitte & Touche asking for further information but they do not seem to want to either acknowledge or respond to my requests.

Nearlyold

Was it one of those guaranteed finance places

antrobus

Donedoingdebt wrote: »

....However, there must have been some link between the two as when the car dealership went bust, so did the finance company at the same time....

I'm guessing that the dealer was Ken Thorne Car Sales who did indeed have a connection with a Capital Car Finance that went bust.

Thorne car empire #15m in debt
http://www.walesonline.co.uk/news/wales-news/thorne-car-empire-15m-debt-2456722

Ken Thorne sons convicted in major car fraud
http://www.walesonline.co.uk/news/wales-news/ken-thorne-sons-convicted-major-2063517

No point in chasing either the dealer or CCF as they are bust. Sale was pre 2005, so not regulated, and no route to the FSCS. There is an outside chance that if you can identify the underwriter of the PPI that they might be held liable.

antrobus

Donedoingdebt wrote: »

....I have emailed Deloitte & Touche asking for further information but they do not seem to want to either acknowledge or respond to my requests.

Liqiudators were appointed in 2002. It is now 2015. The companies concerned have long since been disolved and no longer exist.

I would expect that Deloitte & Touche gets a number of letters addressed to companies that no longer exist and that they all get filed under B. (As in B for Bin.)

Donedoingdebt

Thanks for all your replies.

Nearlyold: No, it wasn't a guaranteed finance scheme.

antrobus: Yes, it was Ken Thorne Car Sales. I had a feeling this wasn't going to be a straight forward one.

However, she does still have the insurance document which was issued by AXA so I guess she's losing nothing by at least contacting them. A long shot, I know.

dunstonh

However, she does still have the insurance document which was issued by AXA so I guess she's losing nothing by at least contacting them. A long shot, I know.

It is a long shot. The insurer only has liability if a rare contractual relationship existed at that time. Odds are low single digits. Cardiff Pinnacle have frequently got caught out that way but not yet seen AXA mentioned in posts.

Bar that rare loophole, it is normally the car dealer that has liability.