We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

AXA insurance refusing to pay claim

Options
2»

Comments

  • Thanks again inside insurance - I think that's a good point.

    Hi Stator - the investigation is not yet complete. Initial toxicology shows alcohol but not determined if contributed to, although assumption may be that decision making was impaired because of consumption.

    Thanks rs65 I will read, appreciated.
  • Marktheshark
    Marktheshark Posts: 5,841 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker
    Was the level over 2.00 ?
    I do Contracts, all day every day.
  • Thanks for the comments and feedback appreciated. Re initial toxicology was 2.8, which we've read can mean impaired decision making, which is a reason AXA have said the claim isn't valid.

    However as the full circumstances haven't yet been determined, we are struggling to understand why the claim has been refused.

    Thanks again for all your comments, you're the best.
  • Nearlyold
    Nearlyold Posts: 2,379 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 4 August 2015 at 7:12PM
    Thanks for the comments and feedback appreciated. Re initial toxicology was 2.8, which we've read can mean impaired decision making, which is a reason AXA have said the claim isn't valid.

    However as the full circumstances haven't yet been determined, we are struggling to understand why the claim has been refused.

    Thanks again for all your comments, you're the best.

    I think this is the exclusion they are using

    Any claim resulting from you attempting or committing suicide; deliberately injuring yourself; using any drug not prescribed by a registered medical practitioner, being addicted to any drugs, or abusing solvents, drugs, or alcohol, or being under the influence of drugs, solvents, or alcohol.


    TBH If the full circumstances have not yet been determined but there is a possibility that Alcohol played a part it's not really surprising that AXA have declined to pay. I think that FOS may very well sit on the fence until the full circumstances have been determined (AXA may change their stance if the full circumstances indicate that although "under the influence" this was not a major factor).
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.