Phoning NHS patients re appointments - which job?

ih8stress

I've worked in shops and offices in the past so do have some customer service skills, just nothing long-term or recent. I may as well apply as any money would help.

Thank you for your reply on the Leapforce thread, which I have responded to.

Thank you also for the sensee link, I will look into this more as I vaguely recall this mentioned in my brief search on this board.

I appreciate your help, you seem to be very knowledgeable in these matters.