Unlocking iPhone but can't access iTunes on laptop... Please help!

Squirrel1980

Hiya,

I'm at the end of my contract and need to switch providers. Therefore I need to unlock my iPhone.

To do this I need to access my iTunes account on my laptop, unfortunately my laptop is dying and very very slow. My iTunes account won't load properly. So I have tried deleting and reinstalling it but, alas, it's saying I need windows 7 or later (I have vista). So I tried downloading windows 7, but this failed too!

Can anyone help?

Can I simply access my iTunes account on my fiance's laptop?? And if I do that, will I wipe all his music and photos?

grumbler

Squirrel1980 wrote: »

...I need to unlock my iPhone.

To do this I need to access my iTunes account on my laptop,

I am no expert in unlocking iPhones, but I don't understand why you need to access the account on a laptop.

Squirrel1980

Because 3 have told me this is what I need to do to unlock my phone. They said I need to go into my iTunes account

Big_Graeme

grumbler wrote: »

I am no expert in unlocking iPhones, but I don't understand why you need to access the account on a laptop.

Because Apple does the unlocking, it uses iTunes to do this.

grumbler

AFAIK, you can (have to?) connect using the iPhone, not a laptop.

If you’ve recently bought or upgraded an iPhone from Three, it'll be unlocked as soon as you activate it over Wi-Fi or connect it to iTunes on your computer.
If your device is running iOS7 or above, you can connect to iTunes and do a restore of your device to unlock it. You may want to back up your content before doing this, as restoring your device will delete all its data.

http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,varset_cat=billing,varset_subcat=3772,Case=obj%284363%29

Squirrel1980

grumbler wrote: »

AFAIK, you can (have to?) connect using the iPhone, not a laptop.
http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,varset_cat=billing,varset_subcat=3772,Case=obj%284363%29

Unfortunately, my laptop is broken and won't let me use iTunes.

If I log onto iTunes on my fiance's computer, will that work?
Or will it wipe all of his content?

grumbler

Use WiFi and iPhone for logging into iTunes FGS...

keyser666

Squirrel1980 wrote: »

Unfortunately, my laptop is broken and won't let me use iTunes.

If I log onto iTunes on my fiance's computer, will that work?
Or will it wipe all of his content?

Yes it will work and no t wont

20aday

I don't know why you need to use iTunes to unlock your iPhone; simply insert the new SIM and you'll be greeted with a brief 'set up' screen on your device.

InsideInsurance

You can do it with your computer with internet access or you can do it with the phone directly with wifi. Change the phones settings to backup to iCloud and then tell it to do a backup and it will become unlocked if 3 have done their job

grumbler

20aday wrote: »

I don't know why you need to use iTunes to unlock your iPhone; simply insert the new SIM and you'll be greeted with a brief 'set up' screen on your device.

Will it take the new card if it remains locked until connects it iTunes?