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Parking Voucher via Amazon

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My Father in Law bought a voucher for a meet & greet parking at Manchester airport via Amazon. The company is National Airport Parking.

1. They cancelled his parking meet and greet with less than 24 hours before his flight.
2. He contacted them for a refund
3. They told him to speak to amazon
4. Amazon have offered him a credit voucher.

Is he not entitled to a full refund back on his debit card?
Total claimed so far....over £40k! All for friends and relatives, who needs claim companies when we've got Martin!

Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have amazon refused to issue a refund? Or has he not asked them yet?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • BrianC500
    BrianC500 Posts: 22 Forumite
    Amazon have offered him an Amazon credit voucher to the same value, which he is unlikely to ever use.
    Total claimed so far....over £40k! All for friends and relatives, who needs claim companies when we've got Martin!
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    BrianC500 wrote: »
    Amazon have offered him an Amazon credit voucher to the same value, which he is unlikely to ever use.

    But has he specifically asked them for a refund?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • pinkshoes
    pinkshoes Posts: 20,547 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    They are unable to provide what he paid form so they need to refund via the same method he paid.

    If he paid with credit card, they should refund the card. He needs to be more direct with them.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • BrianC500
    BrianC500 Posts: 22 Forumite
    Thank you. That's what I thought.
    Total claimed so far....over £40k! All for friends and relatives, who needs claim companies when we've got Martin!
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