Help! Dented kitchen Lino!

Lu_Lu

We have some quite soft Lino in our kitchen and have had the oven cleaned today. They've brought a large piece of equipment with them and put it right in the middle of my kitchen floor with nothing underneath to protect floor and now it's got some significant dents in it.

Does anyone by chance have any miracle ideas or cures to try to get the dents out? Have tried steaming the floor to see if they pop back up a bit but the Lino is so soft it's just clearly dented quite bad and not getting any better.

Right in the middle of the floor 2 days before estate agents are coming to value house - great timing!

NICHOLAS_2

Buy some more lino, put it on top of it. Problem solved.

Lu_Lu

NICHOLAS wrote: »

Buy some more lino, put it on top of it. Problem solved.

Not massively helpful and will cost us loads as its a large floor area to cover.

maninthestreet

Maybe try warming up the dented areas with a hair dryer to see if that helps at all.

Lu_Lu

maninthestreet wrote: »

Maybe try warming up the dented areas with a hair dryer to see if that helps at all.

I had the steam iron over it (not directly on it) last night to soften up the dents and tried pushing them out but it's too far gone I think!

Oh well will have to hope it doesn't matter too much to the agents, or will be stumping out to replace the whole floor before selling!

srm1

Might be worth letting the oven cleaning company know about the damage they have caused.

Lu_Lu

srm1 wrote: »

Might be worth letting the oven cleaning company know about the damage they have caused.

Have done and they said they followed procedures and didn't notice any damage. Not even an apology.

srm1

Take some photos and persue it with them.
It is very easy for them to deny the damage and try to put these matters to bed.

Ask for their insurance company details and take this issue up with them.

[edit]
I forgot to mention that any correspondence should be done via email / written. Not a telephone conversation.

Lu_Lu

srm1 wrote: »

Take some photos and persue it with them.
It is very easy for them to deny the damage and try to put these matters to bed.

Ask for their insurance company details and take this issue up with them.

[edit]
I forgot to mention that any correspondence should be done via email / written. Not a telephone conversation.

I have so far got everything on an email. Wasn't going to pursue it as they probably have some Ts&Cs where they are not responsible for personal property?

andyhop

Hot air gun and a small wooden roller.

NICHOLAS_2

Lu_Lu wrote: »

Not massively helpful and will cost us loads as its a large floor area to cover.

How much?

I have a 500 pounds excess on my insurance, so if a customer claims damage for a small thing it is often cheaper to just give them money or a discount than it is to claim.

If you are 100% sure it is them then you should go after them.