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Post office complaints and compensation

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  • I've never had a problem with RM.

    Always get proof of postage. Always use the correct insurance amount. Always make the buyer pay for your (in actual fact, their) costs.

    What's the issue?
  • AJXX
    AJXX Posts: 847 Forumite
    I've never had a problem with RM.

    Always get proof of postage. Always use the correct insurance amount. Always make the buyer pay for your (in actual fact, their) costs.

    What's the issue?

    As a former eBay seller, it's more the amount of lost/misplaced or generally delayed badly items.

    Yes in most cases you get your money back after submitting a claim but it opens you up to negative feedback from the buyer.
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