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Ombudsman compliant
keepitlegal
Posts: 224
Forumite
Not sure if this is the right place for this post, if not can a Mod move it please.
We made a complaint about an insurance claim we had refused by our insurers to the insurance ombudsman.
It concerned some damage caused to our UPVC window frame from the sun reflected by a concave mirror, insurance company said it wasn't fire damage as there would not have been a flame, ombudsman has said it is scorching so he agrees with our insurers!
Can we complain about the ombudsmans findings and if yes, to whom do we complain?
TIA
Keepitlegal
We made a complaint about an insurance claim we had refused by our insurers to the insurance ombudsman.
It concerned some damage caused to our UPVC window frame from the sun reflected by a concave mirror, insurance company said it wasn't fire damage as there would not have been a flame, ombudsman has said it is scorching so he agrees with our insurers!
Can we complain about the ombudsmans findings and if yes, to whom do we complain?
TIA
Keepitlegal
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