Is an 0808 number free on Virgin Media home phone?

daveys1374

I a considering using 1899 or 18195 or similar - I am with Virgin Media M package home phone (3p/min for calls)

what i am tryinbg to find out, that I cant seem to see on any of the Virgin Media tariffs on the website, is whether they charge for the 0808 numbers that 1899 etc claim to be free?

I assume they are free from BT numbers - what about Virgin Home phone numbers?

Any help?

Many thanks in advance

Heinz

0500, 0800 and 0808 numbers are free to call from landlines.

daveys1374

Heinz wrote: »

0500, 0800 and 0808 numbers bare free to call from landlines.

but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

cheers :-)

dave_dph

daveys1374 wrote: »

but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

cheers :-)

No these calls are free.

Ypaymore

Calls to FREEphone Numbers 0500/0800/0808 are definitely FREE from your Virgin Media Landline.

amidon7

I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?

daveys1374

amidon7 wrote: »

I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?

have you got the link cos i couldnt find that
cheers

ps just poke to 2 different reps at Virgin and they both said that 0808 numbers are free with no connection charge - this getting very confusing as oher threads say they charge etc


Is anyone with VM and using 0808 numbers and getting them free?

utilitybroker

amidon7 wrote: »

I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?

Virgin Media 6p connection charge only applies to chargeable calls. It does not apply to any freephone calls which are completely free of all charge.